Responding to Hurricane Irma, Air Canada is operating a total of 24 additional flights to bring customers home early from the Dominican Republic (Puerto Plata, Punta Cana, Samana), Florida (Fort Lauderdale, Miami, and Orlando), Cuba (Varadero, Holguin, Havana and Cayo Coco), Antigua and Providenciales, as well as larger aircraft with more seats for flights from the region, including Havana and Nassau.
With the additional flights and larger aircraft, Air Canada will have flown over 6,000 seats northbound in addition to its regular schedule over the three-day period from Tues., Sept. 5 to Thurs., Sept. 7.
In addition, Air Canada has implemented a goodwill policy for customers whose itinerary includes a flight impacted by the path of the hurricane.
For those whose travel is affected, contact Air Canada Reservations to change your flight to another date free of charge.
For those who purchased a ticket with Air Canada Vacations, contact them directly. Details and a list of airports impacted are available on aircanada.com: https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates.html#/20170904
Air Canada also indicated that it is reviewing capacity requirements and working with Air Canada Vacations to ensure we have sufficient capacity to bring our customers home safely.
The company said that it is continuing to monitor the situation closely and will communicate further changes as necessary.