Air Canada Launches Re-Designed Web Site
A more user-friendly and completely re-designed web site has been launched by Air Canada at http://www.aircanada.com.
According to officials, the site now offers “a simple, intuitive user experience that is fully accessible across all devices and screen sizes, enhanced functionality and an easier-than-ever booking process.”
“Thank you to the thousands of customers and Air Canada employees whose feedback drove our redesign efforts,” said Lucie Guillemette, executive vice-president and chief commercial officer. “The site’s new features include an easier flight shopping experience by eliminating about half of the steps required to make a booking, enhanced accessibility for customers with special needs, and streamlined, simple and easier-to-find information. This also serves as a new foundation for improving Air Canada’s digital experience – over the coming year, we’ll be rolling out many new web site and mobile app features based on customer requests.”
In addition to having the most current, real-time operational information such as flight status and travel updates, aircanada.com also provides a range of online tools where customers can quickly and easily check in, or access a self-service re-booking tool when bad weather is forecasted to disrupt flights.
Aircanada.com is offered in seven languages – English, French, Simplified Chinese, Spanish, German, Japanese and Italian.
