Travel Best Jobs

Greg Coates

Assistant Editor

After more than 10 years working as a journalist in the newspaper industry, Greg joined Baxter Travel Media where he has worked for the past 23 years, currently as Assistant Editor.
During his tenure at Baxter, Greg has visited and written about more than 50 countries. Passions include photography, music, golf and a secret obsession with Words With Friends.
Greg is also a Toronto Blue Jays fan and having grown up in Brockville is an avid follower of the Montreal Canadiens, sorry Leaf fans. He even got to meet Habs’ star goaltender Carey Price (pictured) during a recent visit to Las Vegas for the NHL Awards.
Overall country count: A little more than 50.

Best travel memories: going on safari and visiting the wineries of South Africa, cruising the Mediterranean with Crystal Cruises, taking part in the inaugural sailing of Uniworld’s S.S. Catherine, and getting to meet Prince Philip during a trip to Britain.
Still on the bucket list: More Asia, Peru, Kenya, Croatia and Ecuador/Galapagos.

Welcome to the EDGE
A first look at Celebrity’s new flagship vessel

The first thing you’ll notice when seeing Celebrity Cruises’ iconic new flagship, the Edge, is the tangerine-coloured – not orange – Magic Carpet, an industry-first 90-ton platform that is cantilevered over the side of the ship… Read >>

‘Old Florida’ charm comes naturally in Sanibel, Captiva

No street lights, no buildings higher than three storeys (the height of the area’s tallest palm trees), 24 km of beaches, 40 km of bike paths and plenty of wildlife – but not of the crazy nightlife genre – all make for a perfect family getaway along Southwest Florida’s Gulf Coast… Read >>

Sandals reaffirms its commitment to agents

Sandals reaffirmed its commitment to the travel agent community last week during a Toronto stop in its 14-city cross-Canada tour of Travel Agent Appreciation Dinners… Read >>

Escape to the islands of Hawaii with Norwegian

Unique culture, outstanding outdoor adventures and some of the best beaches in the world – just a small sample of what this exotic destination has to offer. Aloha, welcome to Hawaii.
With the fireworks of the Kilauea volcano now a distant memory, tourism officials – and Norwegian Cruise Line (NCL) – are encouraging travellers that may have been scared off by the eruptions to come back and enjoy the aloha spirit… Read >>

Luxury Gold celebrates 2019 Worldwide Collection

Luxury Gold has launched its 2019 worldwide magazine highlighted by 55 luxury guided journeys offering VIP experiences with an emphasis on “personalization and exclusivity.”
Personally curated by The Travel Corporation chairman, Stanley Tollman, Luxury Gold is a collection of exceptional travel experiences, including the exclusive Chairman’s Collection,.. Read >>

Mazatlan: A historic colonial city on the beach

It’s a story of old and new – a colonial city, laid-back beach bars and perfect sunsets. From the Historic District (Old Town) with its cobblestone roads to the Golden Zone with its new eight-km malecón (boardwalk) to the nearby charming town of El Quelite, Mazatlan has it all, offering visitors the best of a two-world getaway – a relaxing beach vacation and an authentic, cultural Mexican experience… Read >>

Living ‘The good life’ with Trafalgar

Trafalgar Canada reaffirmed its commitment to the travel agent community last week with company president Wolf Paunic telling Travel Courier that it has always been “agents first” at Trafalgar and sister company CostSaver… Read >>

‘New’ Hawks Cay Resort again welcoming guests

If storms like Hurricane Florence or last year’s Hurricane Irma have any kind of silver lining, it’s giving resorts a good reason to renovate or enhance their properties.
Take, for example, Hawks Cay Resort, a landmark Florida Keys destination resort which celebrated its grand reopening at the end of August… Read >>

Celebrity goes over the Edge with new flagship

It’s described as “the most anticipated ship of the year,” and with good reason as Celebrity Cruises’ new flagship, Celebrity Edge, is sure to be a game-changer in the industry… Read >>

Revitalized Air Canada Vacations making dreams come true

The vibe was electric last Thursday (Sept. 20) as Air Canada Vacations (ACV) held its 2018/2019 Sun Collection launch at the swanky Chateau Le Jardin in Woodbridge, Ont., attracting more than 800 agents and close to 1,000 people in total… Read >>

Mariposa remains one of Toronto’s ‘hidden secrets’

With a fleet of six vessels, Mariposa Cruises – recently acquired by US-based Entertainment Cruises (see story below) – is keeping Toronto Harbour busy, taking visitors and locals alike out on the waters of Lake Ontario for the past 30 years… Read >>

Allianz helping get ailing Canadians home in ‘flying ICU’

It’s a flight you never want to have to take, but one that helps saves lives and one that Allianz Global Assistance Canada and partner Skyservice Air Ambulance International have been offering for more than 30 years… Read >>

World’s longest commercial flight is back
Singapore Airlines to launch New York-Singapore service

After a five-year hiatus, Singapore Airlines is set to relaunch the world’s longest commercial flight, bringing back New York (Newark)-Singapore service in October… Read >>

Sunwing takes passenger comfort to new heights
Boeing 737 MAX 8 joins Sunwing fleet

Taking delivery of a new plane is always memorable, but add to this the ability to fly further and offer a better passenger experience, and you’ll understand why Sunwing executives are so excited to have two new Boeing 737 MAX 8’s in their fleet… Read >>

Texas gets it done

While 2017 numbers have yet to be released, Canada remains Texas’ second best international market, pushing the 500,000-mark for visitor volume in 2016, a number that is expected to increase by 11% by 2021… Read >>

Scenic Colorado remains popular with Canadians

With lots of access – including service from Air Canada (28 flights a week) and WestJet – and a range of attractions sure to please even the most finicky traveller, it’s no one wonder Colorado is so popular with Canadians… Read >>

Underground at The Mob Museum

A new Prohibition exhibition featuring a working distillery and speakeasy – known as The Underground – is now open at Las Vegas’ The Mob Museum and taking visitors on a journey back in time… Read >>

Brand USA: Hitting all the right notes

Music and travel go hand in hand, and as Anne Madison, Brand USA’s chief communications and strategy officer, says, “what a wonderful way of connecting people.” Music is a key theme of Brand USA’s marketing strategies this year and next and the message behind the organization’s second 3D IMAX film, America’s Musical Journey… Read >>

NCL’s Bliss
A sure winner at sea

As the first cruise ship specifically designed with features and amenities for sailing in Alaska, Norwegian Cruise Line’s (NCL) new Norwegian Bliss is taking the cruise experience up a notch… Read >>

For TravelBrands, it’s all about agents

Coming off its strongest year in 15 years, TravelBrands recently wrapped up an Agent Appreciation road show, which included stops in Ottawa, Montreal, Quebec City, Toronto, Calgary, and Vancouver… Read >>

Symphony of the Seas
Dare to dream aboard

If bigger is better – and many certainly think that’s the case – then Royal Caribbean International continues to be tops at sea with the recent launch of Symphony of the Seas, the world’s largest passenger cruise ship… Read >>

Ontario: ‘The place to be’
Tourism Minister Daiene Vernile drops by Humber

The newly appointed minister wished students well, asking them jokingly to graduate soon, as they are needed in the field. “Stakeholders in the industry are looking for skilled staff,” she said. “Ontario tourism needs professionals like you.”.. Read >>

Rail Europe on track with ‘new’ agent site

Rail Europe and partners hosted approximately 80 agents in Toronto last week as part of a two-city Canadian road show and took the opportunity to relaunch its newly enhanced travel agent web site – – which went live during the event… Read >>

TL Network celebrates a year of accomplishments
Bleisure, Last Chance travel trending for 2018

Agents interested in where their clients’ interests may lie this year may want to look at what’s trending for 2018, according to Travel Leaders Network and Leisure Group president John Lovell.
This includes Bleisure travel (extended corporate travel trips), Sproup – a word coined by TL Network – and meaning special access, special perks for groups, and adventure travel (which does not necessarily mean climbing Mount Everest)… Read >>

RCI brings a Symphony to sea

A new mobile “frictionless” check-in system, the Ultimate Family Suite and one of the world’s largest sports bars are just a few of the unique features that Royal Caribbean International has revealed about its new Symphony of the Seas, set to be the world’s largest cruise ship when it debuts next April… Read >>

Open for business and ready to welcome you

The Caribbean is open for business and several tourism organizations have teamed up to get the word out with a $1-million marketing campaign and a new website – .
The Florida-Caribbean Cruise Association (FCCA), the trade association representing the mutual interests of the cruise industry and destinations and stakeholders in the Caribbean,.. Read >>

On track with Barbados!
2018 all about cuisine, visitors advised to pack an appetite

Despite the devastating destruction caused by hurricanes Irma and Maria in some parts of the Caribbean, many destinations are just fine and welcoming visitors, a message Peter Mayers, Canadian director of Barbados Tourism Marketing Inc. (BTMI), wants to get out… Read >>