Outrigger Reef Gets New Assistant GM

Outrigger Enterprises Group has announced the appointment of Sheryl Tsugawa as assistant general manager at the Outrigger Reef on the Beach.

In her new position, Tsugawa will assist the general manager in the operation of the hotel by supporting operations staff in maximizing guest satisfaction scores, operational efficiency and hotel profitability.

Tsugawa joined Outrigger in November 2010 as sales and marketing manager to the newly transitioned Holiday Inn Waikiki Beachcomber Resort, an Outrigger-managed property and most recently as director of sales. Prior to joining Outrigger, Tsugawa was the operations manager of IHG Army Hotels in Honolulu (lodging units at Tripler Army Medical Center and Ft. Shafter) and associate manager, development marketing at IHG’s corporate offices in Atlanta, GA.