WestJet recently hosted members of the WestJet Travel Agent Advisory Board at a two-day conference in Calgary.
The two-day conference took place at the WestJet Campus, and offered TAAB members the chance to share their feedback and engage with WestJet employees face-to-face.
“This conference was a great opportunity to have an open discussion about what WestJet is doing right, and where we can improve to ensure we’re delivering the products and services the travel agent community is looking for,” said Jane Clementino, WestJet director, Agency Sales. “Since the creation of the TAAB in 2015, we’ve really embraced their feedback to better serve our industry partners and become even easier to do business with.”
The agenda included brainstorming sessions, a tour of the WestJet Campus and hangar, and presentations from WestJet guest speakers on topics including network planning, WestJet Rewards, WestJet Vacations, guest experience, marketing, communications and more.
Pictured: Row 4 (l-r) Jane Clementino (WestJet), Anita Paton, Colin Braganza, David Burton, Brian Pereira, Krista Shaver, Melissa Ross, Stephanie Lloyd-Jones. Row 3 (l-r) Shannon Cunningham (WestJet), Sheri Weir, Monte Elniski, Christa Tracey-Frost, Kenneth Stewart, Karla Hatfield, Neena Kapoor, Jacqueline Macdonald, Kristi Rhodes, Matthew Djorsev (WestJet). Row 2 (l-r) Judy Kincaid, Yogitaben Raniga, Laura Hopkins, Oksana Mashchak, Casandra Wagner, Janet Lace, Janice Thys, Erika Emerson, Sarah Simpson, Emily Spadafora (WestJet). Row 1 (l-r) Suzanne Soloway, Rosetta Giampa, Erin Hill, Linda Schulz, Fabiola Machuca Lopez, Tabatha Bennett, Rita Sanduja, Meredith O’Neil.