Industry urged to tout NEXUS

The Binational Tourism Alliance has introduced a NEXUS Incentive Pro-gram aimed at providing travellers with a secure, cost-effective and convenient means of cross-border travel that utilizes the NEXUS card – an “existing and underutilized form of travel identification.”

Tourism industry partners in the Golden Horse-shoe region (Toronto to Rochester), as well as other Great Lakes cross-border regions, are being invited to participate in this year-long public relations campaign.

“Very few people are aware of the NEXUS Trusted Traveler program that has been in existence since 1999. By involving the tourism industry in the promotion and distribution of NEXUS materials, we provide a valuable service to our customers, reducing their fears of crossing the border and rewarding them for participating in the program,” says Arlene White, executive director of the Binational Tourism Alliance. “With the Feb. 4 announcement by Congresswoman Slaughter of the PACT Act and the Feb. 12 AIR NEXUS announcement by Minister Day, we believe the perfect opportunity exists to focus on increased NEXUS usage as a key solution to WHTI legislation for those who live and travel in cross-border regions.”

Because of the importance of the Niagara border-crossings to the North American economy, the Binational Tourism Alliance is also proposing this binational region be utilized as a NEXUS pilot community. This would entail working closely with political leaders, CBSA and CBP during the WHTI extension period to assist with increased NEXUS usage, program improvements and communications to the marketplace.

Of the current 113,000 NEXUS cardholders along the entire northern border, approximately 25,000 are in the Niagara area – BTA would like to see this reach 250,000 by June 2009.

“The cost of a NEXUS card is US$50 or $80 Canadian for adults for a five-year term, and there is no charge for children under 18 – that represents huge savings for most families and is more practical than requiring a passport for those who travel mainly by land,” notes White. “The NEXUS card has already been approved as an alternative document for air travel, and we expect it to be approved for land and marine passage when the WHTI land/marine rule is released later this year.”

She adds, “Since April 2005, we have made it clear that the tourism industry wants to be involved in the implementation of WHTI to ensure it does not destroy trade and travel between Canada and the United States.

This NEXUS Incentive promotion is one way that the tourism industry can support the efforts of Congresswoman Slaughter and others in Washington and Ottawa who are working on reasonable alternatives to this legislation.”

 

 

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Radisson Hotels, Regent Seven Seas Cruises, Country Inn and Suites, and Carlson Wagonlit Travel Associates, among others.

With its storefront franchise network, Cruise Holidays has been taking advantage of the cruise industry boom and has experienced significant growth in the last year. Booked revenue for December was up 22 per cent from the previous year, and overall the company posted a 13 per cent increase in business in 2006 over 2005.

Peter Thom-son, vice-president and chief operating officer at Cruise Holidays, says the cruise industry has really taken off in the past few years and is still a market with much potential.

“The industry has exploded which has the public excited, but also confused. There are so many choices out there,” Thomson told Canadian Travel Press. “Our franchisees have really embraced the opportunity, the need for expertise when it comes to selling cruises.”

Thomson noted that while today’s travellers are much more educated, thanks in part to the Internet, they still need help when it comes to picking the perfect cruise holiday.

“That’s where agent expertise comes into play. You can come sit down with us and get the information needed,” says Thomson, adding that there is so much product out there – from around-the-world sailings to river cruising in Europe – it’s overwhelming for the average consumer.

Adding to the con-fusion is the variety of ships available, which Thomson describes as destinations upon themselves.

“You’ve got rock climbing walls, bowling alleys, ice-skating rinks, Vegas-style entertainment and shopping as good as at any mall, not to mention world-class dining experiences,” says Thomson. “Travellers are looking for an experience that exceeds their current lifestyle. They want that ‘wow’ factor, and the cruise industry is delivering.”

A recent Cruise Holidays’ travel trends survey shows that travellers are choosing their cruises by itinerary, cruise line and price, in that order.

Also helping set Cruise Holidays apart is its newly launched Excursion Society program, a value-added shore excursion program for premium cruisers.

At no added fee, Excursion Society offers unique shore excursions exclusively for select Cruise Holidays and Carlson Wagonlit Travel customers, who prefer for their own distinctive experience, rather than choosing from selections offered every other passenger.

“While it’s one thing to listen to the braggadocio of someone who merely enjoyed a regular shore excursion available to the masses, it’s quite another to actually revel in an exclusive, exceptional experience,” says Dan Chappelle, director of Excursion Society. “We’re placing bragging rights within reach on many of the top premium sailings for 2007, all without paying anything extra.”

Beginning May 19, Excursion Society will initially offer select cruise guests with “a one-of-a-kind epicurean shore excursion” on each of the 10 most popular sailings booked. Added to that will be specialized onboard care from a dedicated host, as well as opportunities like private receptions to get to know other society members.

Among the offerings avail-able are a “Tuscany Wine Tasting, Pasta with Our Italian Grand-ma and a Stop in Lucca,” available exclusively on a May 19 sailing during a port call in Livorno, Italy, and “Mendenhall Glacier Rafting & Gold Creek Salmon Bake,” available on May 25, June 17, July 20 and Aug. 19 sailings during calls in Juneau, Alaska.

Cruise Holidays currently has 30 members (mostly in the Toronto and Vancouver areas) in Canada, a number Thomson would like to see grow.

“We’re always looking for potential franchisees,” he says. “We would welcome representation throughout the rest of the country.”

For more on Cruise Holidays, visit www.cruiseholidays.com.

 

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Holland America in the fiords