Issue Date: Oct 03, 2022
In a conversation with Canadian Travel Press, Richard Smart, President & CEO of the Travel Industry Council of Ontario (TICO), observes that while “the challenges of the pandemic are far from over, but there is a sense that we’re finally on the path to recovery.” Smart was also quick to note that “throughout the pandemic, travel professionals have shown clients their value and expertise. That will only continue as we navigate the different phases of recovery.” Read on for the full story …
Transat Tunes Into Industry’s Optimistic Vibe As Transat begins the celebrations for its 35th anniversary, Nicole Bursey, commercial director for Transat Tours Canada, took some time to talk to Canadian Travel Press about what to expect from the company going forward. Industry Learning That Not All Cancellations Are Equal As Bottle Rocket Studios’ Peter Klayman sees it: “Travel and tourism businesses need to work hard to protect their reputations and maintain loyalty in the face of disruptions that are out of their control. WestJet Takes Off With Agents At Travel Trade Expos In a recent conversation, WestJet’s Charles Crowder told CTP that: “Agents are looking to reconnect and establish relationships with new reps in the market. It is vitally important to know who they can reach out to solve issues.”
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