Skill Building for the Travel Industry with IATA

Attend the full webinar to receive a 20% discount on selected IATA courses. The travel industry is going through an acute skills shortage after the pandemic. The newly hired staff is required to be upskilled and efficient at serving customers in a short time. In the absence of a comprehensive skills framework, the organic and on-the-job training models are not working. Anticipating these challenges, IATA put together a skills framework and identified skills needed for the entry-level professionals. In this webinar, we will cover what these skills are and how they are being addressed through our proven diploma courses.

Aired on: September 12, 2023 2:00 pm

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