If you’re looking to upgrade your knowledge on Swiss public transport, there’s a new E-learning platform that will let you do just that.
Hope on board and take a virtual trip with Heidi and Peter as they help agents broaden their knowledge in an entertaining way and acquire essential public transport know-how to support their clients professionally and competently.
It’s a quick and easy trip that offers fascinating information on the world of train, bus and boat travel.
The network of trade specialists plays an important role in selling the Swiss Travel System product range. Trade experts want to sell the ideal public transport products that matches their clients travel program.
The new Swiss Travel System Excellence Program imparts up-to-date knowledge and thereby enables agents to support their clients in a confident and competent manner.
Martin Oester, Market Manager North America of Swiss Travel System, observes: “Remember the last time you sold a Swiss Travel Pass? I am excited we now have this attractive e-learning in place, which is exclusively about the Swiss public transport. This is the right platform to help trade specialists getting in shape for future Switzerland itineraries by train, bus and boat.”
The Swiss Travel System Excellence Program is the only e-learning program worldwide to cover the entire public transport system of a country.
In the individual courses, participants learn everything about the characteristics of the Swiss Travel System – from tickets and passes to premium panoramic trains to luggage transport.
Thanks to the modular structure, learners choose for themselves which content they would like to explore in more detail. And it can be done in a very short time: on average, a module takes only about six minutes to complete.
Learners are accompanied on this journey by Heidi and Peter, two animated characters personifying two important Swiss qualities: reliability and enthusiasm.
Quality learning leads to more confidence in selling Swiss Travel System.
The goal of learning is to motivate, to be fun and, not least, to promote sales. In addition to various incentives such as souvenir pictures and awards, attractive prizes are in store for participants several times a year.
After successfully passing the tests, specialists may officially call themselves Swiss Travel System Excellence Expert. This achievement also merits a diploma, which can be downloaded at the end. But that’s not all: participants collect points with every learning progress.
Those with the highest scores by 2022 will be rewarded with a visit to Switzerland – travel, hotel and Swiss Travel Pass included. So, the learning effort is absolutely worth it.
The web-based platform is freely accessible from everywhere at www.mystsnet.com/elearning .