Airlines
It’s About Time!
The Canadian Transportation has now ordered SkyGreece airlines to prove that it is applying its tariff and respecting passengers' rights. And while the many complaints that have been filed with the CTA in the wake of the carrier's suspension of operations and which are being handled through established dispute resolution processes, the agency said yesterday that, "Given the urgency of the situation, however, the Agency is taking additional steps to ensure that the carrier meets its legal obligations to the travelling public.” In a decision rendered yesterday, the CTA indicated that...
Air Canada Making The Shift
Air Canada is planning to shift its business emphasis away from North America and more towards international destinations, particularly points in the Pacific, according to Ben Smith, president of passenger airlines. He told an aviation forecast summit in Las Vegas this week that the company’s network composition will comprise 62% international flying and 38% North America by 2018. That compares with 54% international and 46% North America in 2011, when the Pacific represented only 17% of all flying. With destinations such as Singapore and Bangkok set to be added, the...
CanJet Suspends Operations
Halifax-based CanJet Airlines announced yesterday that it was suspending its operations. The move – which was effective immediately – was announced by the company's president Stephen Rowe. In making the announcement, Rowe indicated that the company suspended its operations after failing to find the opportunities it needed to maintain a profitable business. However, he also said that the company would continue to lease and supervise the maintenance of its fleet while at the same time continuing to review flight opportunities as they...
A citizen of the world
Air Canada has unveiled its 2014 Citizens of the World corporate sustainability report, providing an update on its performance during 2014 in four key areas – safety, the environment, employee well-being and community involvement. The 2014 report (the fourth such report) marks the first time that Air Canada has used a third-party auditor to independently verify the company's disclosure. Air Canada's president and CEO, Calin Rovinescu observed: “Air Canada has long demonstrated corporate social responsibility through our commitment to safety, our efforts to reduce our environmental...
LOT Family Friendly
LOT is making travel for families with young children a little less stressful with the introduction of friendly and dedicated check-in stands, priority entry on board and the availability of changing tables, as well as a special on-board menu and entertainment. All services to families with children will be now branded with a cartoon character, a friend to all junior travellers – Lotek! Lotek is a small crane bird which is a leitmotif on each stage of the child’s travel – starting already at home, to the Warsaw airport, to arrival to the destination airport. Travel starts...
TICO Issues SkyGreece Advice
The Travel Industry Council of Ontario (TICO) is advising consumers who have purchased SkyGreece Airlines travel services from a registered Ontario travel agent and who did not receive their travel services and have not been reimbursed that they can file a claim with the Ontario Travel Industry Compensation Fund. TICO's advisory notes as well that consumers can request a claim form from TICO by contacting TICO directly at 1-888-451-8426 or 905-624-6241 or e-mail: [email protected] to request the form. And it points out that there is a legislated 6 month claim filing deadline. The filing...
Tropical Storm Erika Could Affect Punta Cana Flights
Air Canada and Air Canada Express are advising that flights to, from or connecting through Punta Cana, Dominican Republic, may be delayed or cancelled tomorrow (Aug. 28) due to a tropical storm, Erika. Air Canada has revised its ticketing policy for customers booked on affected flights to facilitate changes to bookings. Customers wishing to make alternate travel arrangements can do so without penalty, space permitting, using the airline's online rebooking tool. Travellers are also advised to check their flight status prior to leaving for the...
SkyGreece Temporarily Ceasing Operations
SkyGreece says that “it must temporarily cease all operations,” however, it adds that it “expects to resume operations soon.” The announcement was posted on the carrier's web site – http://www.skygreece.com – today and explained that after it launched its scheduled international service in May, the airline “suffered financial setbacks as a result of the Greek economic crisis.” SkyGreece said in the statement that, “In spite of the resulting immediate and dramatic reduction in ticket sales, the company's founders have worked tirelessly to maintain scheduled service....