Airline passengers want more Internet access inflight and named connectivity as the top area for improvement to the inflight experience, according to the first of a new series of global surveys of passengers being conducted by the Airline Passenger Experience Association (APEX).
The first APEX Global Passenger Experience Survey – which collected feedback from more than 1,500 flyers from eight countries – showed a strong desire worldwide for a passenger experience that is customizable, from selection of inflight reading materials to availability of food and drink. Expectations for...
Porter Airlines is resuming seasonal service between Billy Bishop Toronto City Airport and Burlington, VT, just in time for winter.
Flights begin this year on Dec. 14, continuing until April 5, 2015. The schedule peaks with five weekly flights during March Break, and ranges from two to four weekly flights during the rest of the season.
Porter Escapes (http://www.porterescapes.com) offers vacation packages to Vermont, combing flights and accommodation with activities, lift tickets and equipment...
British Airways (BA) reports that from March 29, 2015, Montreal will be served by the airline’s new Boeing 787 Dreamliner fleet, marking the first scheduled Dreamliner service between Montreal and London.
British Airways operates daily service between the two cities and provides connections to more than 130 cities beyond London.
The first Dreamliner received by British Airways made its inaugural flight to Toronto one year ago and last month Calgary became the second Canadian city to receive the most modern aircraft in the airline’s fleet. The 787 offers three cabin...
Air Transat has added Budapest, Hungary, to its transatlantic program for 2015, as well as increasing seats and frequencies on many of its European routes, including Paris, London, Barcelona, Athens, Lisbon, Marseille, Nantes, Rome and Venice.
For 2015, Air Transat is offering more than 50 different city-pairs between Canada and Europe.
“This expansion comes in response to the success of our Prague connection, inaugurated this past June, and reflects our intent to be at the forefront of innovation,” said Jean-François Lemay, general manager, Air Transat. “Yet again, Air...
Etihad Airways has unveiled Etihad Airways Partners, a new brand which brings together like-minded airlines to offer travellers more choice through improved networks and schedules and enhanced frequent flyer benefits.
Initially, six airlines will participate in the new partnership – airberlin, Air Serbia, Air Seychelles, India’s Jet Airways, Darwin Airline and Etihad Airways. However, any airline can become an Etihad Airways Partner even if it is part of an existing alliance, such as airberlin, which is a member of oneworld. The key emphasis for Etihad Airways Partners is a strong...
Air Canada welcomed a select group of its partners – agents, operators and corporate clients – to an intimate gathering in Toronto last night (Oct. 14) to celebrate the impending launch of its new services to Rio de Janeiro and Panama City.
Virgilio Russi, senior director, sales – Canada for AC, told the gathering that for him it was a special evening for a couple of reasons, that included both the launch of the new flights, but also because Russi is from Brazil.
Both services will operate three times a week, with the Rio flights beginning on Dec. 11, while the Panama City...
Delta Air Lines and WestJet officials are working on a joint frequent flyer program, one that could be introduced as soon as next year.
Speaking at an Air France KLM event last night (Oct. 9) in Toronto, Delta Air Lines' Adeline Piekham-Hsieh, general manager, sales, Canada, said a joint frequent flyer deal is in the planning stages and could be introduced as soon as 2015.
WestJet and Delta launched an interline partnership in 2011, allowing WestJet passengers to easily connect with flights within Atlanta-based Delta's route...
Porter Airlines and New York-based JetBlue Airways have unveiled an extensive interline partnership that will lead to dozens of additional destinations being accessible to Porter passengers.
This is the first US interline agreement for Porter.
“Porter’s connection with JetBlue opens up many new business and exciting leisure destinations from our convenient downtown Toronto location,” said Robert Deluce, president and CEO of Porter Airlines. “It gives customers throughout the Porter network choice and is also the first time that we will sell interline tickets directly to our...
For the month of September, Air Canada is reporting a system load factor of 84.7%, versus 83.2% in September 2013, representing an increase of 1.5 percentage points on a system-wide capacity increase of 7.3%.
On this additional capacity, system wide traffic for September increased 9.2%. Air Canada reports traffic results on a system-wide basis, including Air Canada rouge and regional airlines from which Air Canada purchases capacity.
“I am pleased to report traffic growth of 9.2% and a load factor of 84.7% for the month of September," said Air Canada president Calin Rovinescu....
WestJet will launch a new service from Calgary to the Islands of Loreto in the Baja peninsula of Mexico, starting on Valentine's Day next year.
Loreto will welcome guests on the weekly Saturday flight starting February through May 2015. Flights will be operated on WestJet’s Boeing Next-Generation 737 aircraft.
Inbound flights to the region will depart Calgary at 9 a.m. and arrive at the Islands of Loreto at 12:55 p.m. Service from Loreto is slated to depart at 1:50 p.m., with return flights arriving in Calgary at 5:56...