Airlines
GATHERING IN CAPE TOWN
Close to 700 aviation leaders are gathering in Cape Town, South Africa for the 69th IATA Annual General Meeting (AGM) and World Air Transport Summit. The annual event takes place from June 2 to June 4, with discussions focusing on such industry issues as safety, environment, distribution and financial sustainability among others. Tony Tyler, IATA's director general and CEO, observed: "African aviation is at an inflection point. Although it is small by global standards, the potential is enormous with a billion people spread across 20% of earth's land mass. The African Union celebrated its...
MAKING IMPROVEMENTS
Work is underway to upgrade and expand the main check-in hall of the terminal building at Halifax Stanfield International Airport. The improvements will provide additional space for passenger check-in and circulation, improved baggage handling and screening systems, and a modernized facade, consistent with the rest of the terminal building. Once complete, these renovations will enable improvements to the check-in process using the latest in passenger processing technology. Tom Ruth, Halifax International Airport Authority (HIAA) president & CEO, said: "We are pleased to undertake this $44.5...
UPDATED BUNDLES
Effective May 29, 2013, WestJet has moved the M fare class to the Econo bundle. This move will provide more availability for passengers who are primarily looking for the lowest fare option. Agents should note that bookings on M fare class made prior to May 29, 2013, will continue to have the change, cancel and other Flex fare attributes associated to those bookings. Go to http://www.westjet.com for...
THAT’S THE LOOK!
Air Canada rouge is on a roll as it prepares to launch its operations on July 1 and as it readies for take-off, it's making it clear that it is going to be different. In Toronto, this week AC rouge unveiled the "stylish" and "relaxed" uniforms that its flight attendants will be sporting which when combined with a focus on customer service excellence through customized training will contribute to a fresh, comfortable and vacation-like environment for travellers. AC rouge flight attendants will receive customized service excellence training at the Disney Institute in Florida in addition to...
WESTJET TAKES TOP SPOT
WestJet is celebrating being named Canada's most attractive employer for the second year in a row, with the annual award given by Randstad Canada, a recruitment and human resources company. WestJet is seen as the company offering the most pleasant work atmosphere, the most interesting job content, the strongest management and best training opportunities in the country, says Randstad. WestJet garnered the number one spot based on polling conducted by ICMA International in February and March of 2013. For more, visit http://www.westjet.com...
FRIENDLY RECOGNITION
Air Transat has received the Family Friendly Airline Award for a second time. The international award was created in 2011 by the Kids First Fund and is awarded to air carriers that provide additional services and extra comfort to children and their parents. This year, a jury made up of travel industry leaders shortlisted four airlines: Air Transat, El Al Israel Airlines, Iberia and South African Airways. The winner of the Family Friendly Airline Award was then determined by popular vote on the Kids First Fund Facebook page. Thanks to its Kids Club, Air Transat garnered 63% of the votes cast...
FULL CONTENT & BEYOND!
Sabre and United Airlines have signed a new long-term, full content deal. The GDS and the airline indicate that they're planning to work together to make United's material ancillary products and services, including its Economy Plus seats, available in Sabre. United's published fares and inventory, as well as its material ancillary products and services that are distributed through Sabre, will be available to travel buyers worldwide who use the Sabre travel marketplace. Sabre and United currently are working to make United's premium seat option, Economy Plus, available once again through...
COMPLY WITH ME
The Canadian Transportation Agency (CTA) reports that based on its monitoring and enforcement actions to date, advertisers of air services in Canada are now complying with the all-inclusive air price advertising requirement of new regulations approved in December 2012. The CTA has now issued a notice to industry stating that it will apply a stricter approach to the enforcement of the all-inclusive price requirement and expects advertisers to maintain compliance on an on-going basis, regardless of the media used. Since the regulations came into effect, the CTA said that it has been using a...