Finance, safety, security, taxes, regulation and more were on the agenda during IATA's global media day in Geneva, Switzerland. Yet the focus of attention was on the airline industry association's New Distribution Capability (NDC) plan. In his opening remarks at the event, IATA's director general and CEO, Tony Tyler observed, "In October we reviewed our Simplifying the Business (StB) program. In the beginning StB was focused on improving service and cutting costs. With that we delivered e-ticketing, bar-coded boarding passes and self-service kiosks. Those enabled a wave of Self-Service...
IATA has released a new study that identifies some of the major trends that are transforming the travel distribution landscaped. "The Future of Airline Distribution -- A Look Ahead to 2017" was commissioned by IATA and written by Henry H. Harteveldt, co-founder of Atmosphere Research Group. The study reports that: !!! Travel is the largest e-commerce category, led by airline ticket sales. In the US, it's estimated that business and leisure travellers will spend $85.7 billion online for airline in 2012. !!! The typical travel shopper visits 22 web sites in "multiple shopping sessions" before...
Star Alliance has given the thumbs up to yesterday's announcement by Heathrow Airport to designate Terminal 2 as the new home for its member carriers serving one of the world's most important international airports. "We are delighted by [the] decision, which gives the green light for creating a new travel experience for our customers and allows our members airlines to operate an efficient hub in London,"said Mark Schwab, CEO Star Alliance. "After many years of intensive planning for a world leading alliance terminal together with Colin Matthew's team at Heathrow, we can now shift into...
WestJet has signed the Catalyst Accord, a call to action for Canadian corporations to increase the overall proportion of FP500 board seats held by women to 25% by 2017. Catalyst is the leading non-profit organization expanding opportunities for women and business. "We're pleased to have signed the Catalyst Accord,"said WestJet president Gregg Saretsky. "As part of our ongoing diversity and inclusion vision, we strive to be an industry leader in our human resource practices. Signing this agreement re-commits and solidifies our commitment to a balance of qualified men and women working in, and...
Air Canada has announced Canadian women's soccer player, Christine Sinclair, as the recipient of the first annual Air Canada Athlete of the Year Award. As recipient of this award, she will receive two complimentary Executive First tickets to anywhere in the world Air Canada flies, as well as year-long Super Elite membership privileges for two in Air Canada's Altitude program. In selecting Sinclair for the award, Air Canada president Calin Rovinescu, said, "Christine is a true ambassador for sport in Canada. Her performance, leadership and courage have come to the fore on many occasions and...
Delta Air Lines and Virgin Atlantic Airways Ltd have put together a deal that will see the two carriers form a new joint venture that will create an expanded trans-Atlantic network and enhance competition between the U.K. and North America. As part of the new joint venture agreement, Delta will invest $360 million in Virgin Atlantic, acquiring a 49% currently held by Singapore Airlines. Virgin Group and Sir Richard Branson will retain the majority 51% stake and Virgin Atlantic Airways will retain its brand and operating certificate. Highlights of the deal include: !!! A fully integrated joint...
Air Canada and South African Airways (SAA) have signed a codeshare agreement that will make it substantially easier for customers to travel between Canada and South Africa. Effective Dec. 13, customers connecting between the carriers in London or New York will be able to book a single itinerary and make seamless connections. In addition, as both airlines belong to the Star Alliance, customers can benefit from reciprocal frequent flier accumulation or redemption and lounge access for eligible customers. SAA will codeshare on Air Canada-operated flights between London and Vancouver, London and...
Lufthansa will be expanding its product portfolio, equipping its entire long-haul fleet with Premium Economy. The carrier's supervisory board has approved the investment capital for the introductory project to achieve this. At the beginning of next year, a project group will be formed to manage the introduction and define the precise features of the product as well as a detailed timetable. Premium Economy will be installed on the entire intercontinental fleet. This substantially upgraded Economy product will fill the gap between the superior Business Class segment, which features a seat that...
WestJet is offering Canadians a chance to see Oprah live in Calgary on Jan. 22, 2013. Facebook users and WestJet Rewards members can enter to win one of six prizes - including two VIP grand prizes where winners will attend a special reception and photo opportunity with Oprah herself. Facebook users who "Like" the WestJet Facebook page can access the airline's official page where they can enter to win one VIP grand prize that includes a private reception and photo opportunity with Oprah, round-trip airfare and hotel accommodations for two and two VIP tickets to see an "Evening with Oprah" in...
In its newly released industry forecast for 2012 to 2016, IATA says that airlines expect to handle some 3.6 billion passengers in 2016 -- that's about 800 million more than the 2.8 billion passengers carried by airlines in 2011. This industry consensus outlook for system-wide passenger growth sees passenger numbers expanding by an average of 5.3% per annum between 2012 and 2016. The 28.5% increase in passenger numbers over the forecast period will see almost 500 million new passengers travelling on domestic routes and 331 million new passengers on international services. IATA's forecast...