TICO’s board of directors has approved a payment from the Ontario Travel Industry Compensation Fund in the amount of $227.02 to assist two consumers who did not receive travel services for which they had paid.
The payment was due to the failure of Hawaii Island Air Inc. o/a Island Air that ceased operations on Nov. 11, 2017.
The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario registered travel agency or travel wholesaler or due to the cessation of an end supplier airline or cruise line.
The Fund only covers consumers who have booked through an Ontario registered travel agent. It is administered by the Travel Industry Council of Ontario, a not-for-profit corporation.