CLIA Launches Renewed Certification Programs


Cruise Lines International Association (CLIA) has renewed its certification programs.

Designed to help travel agents take their business to the next level at every stage of their career, the new certification programs are part of CLIA’s Career Seascape, a one-stop professional development platform.

These enhancements feature updates to CLIA’s existing Accredited Cruise Counsellor (ACC), Master Cruise Counsellor (MCC) and Elite Cruise Counsellor (ECC) certifications, as well as a new certification – Certified Cruise Counsellor (CCC) – for travel agents who are starting or exploring a career in travel.

CLIA’s Career Seascape offers a variety of formats to make learning opportunities customized and convenient for agents to polish their skills and become certified, including live instructor-led training and seminars, online courses, webinars and events.

“There is no better way for travel agents to elevate their personal and professional brand within the cruise industry than to earn a CLIA certification,” said Stephani E.D. McDow, director, membership and professional development, CLIA. “Education is a key component to creating a successful business, and these updated programs are based on feedback gathered from our travel agent community.”

In addition to the certification programs, CLIA launched certificate programs that allow certified travel agents to specialize in certain topics. For example, the Meetings & Events at Sea certificate focuses on educating agents about the benefits of hosting events and groups on cruise ships.

CLIA Individual Agent Members are able to take advantage of the new training opportunities at one of the many upcoming 2016 events, including cruisExcellence Toronto on Sept. 10.

To learn more about Career Seascape, visit