Travel agents now have a new tool – CostaExtra – to help them become fully versed in everything Costa Cruises.
The homepage of the user-friendly interface features a search function and nine quick links to blog posts, videos, photos, cruise fares, itineraries, promotions and a range of downloadable content.
“Travel professionals are the core of our business, and by developing CostaExtra our goal was to provide a go-to hub for agents that they can use when booking, planning and promoting Costa Cruises in North America,” says Scott Knutson, vice-president of sales and marketing for Costa Cruises North America. “We launched CostaExtra with the intention of making it easier for our dedicated and enthusiastic travel agents to be successful in selling Costa cruises and CostaTours!, and we encourage them to take some time to get to know the portal.”
A “Useful Information” tab is similar to a Q&A, with everything from the age requirements of the Squok Club and phoning home from the ship to dining schedules and packing recommendations.
The “Downloads” section provides easy access to downloadable content that agents can use to learn more about the cruise line, promote the brand and plan cruises for clients, including deck plans, beverage packages, the Samsara spa menu, the Costa logo, and destination and ship photos.