Cuba responds to media reports, reassures Canadians

The Cuba Tourist Board in Toronto is addressing recent media reports by reassuring Canadian travellers and industry partners that tourism remains a top national priority, with all resort operations functioning normally and securely for the 2025/2026 winter season.

Canada remains Cuba’s primary source of tourism. For the first quarter of the winter season (Nov. 1, 2025, to Jan. 31, 2026), arrivals from Canada have grown by 15% year-over-year, representing an increase of more than 30,000 additional visitors compared to the same period last year.

The Ministry of Tourism took proactive measures throughout the fall to ensure a seamless winter peak. Supplies of fuel, food, and essential goods were secured well in advance through strategic reserves and the approval of new importing companies.

Furthermore, innovative marketing partnerships with wholesalers and the private sector have bolstered the supply chain.

Gihana Galindo, director of the Cuba Tourist Board in Toronto, said that: “Tourism operations are progressing normally, with all services functioning as usual in resort areas.”

And Galindo continued: “We are incredibly grateful to our valued travel partners and the Canadian public for their continued support. The positive feedback from returning visitors is the driving force behind our double-digit growth.”

Cuba’s hotel infrastructure has full energy autonomy to ensure an uninterrupted guest experience. All major resorts are equipped with independent power systems and backup generators, with fuel supplies strictly reserved and secured for their continuous operation.

Air operations remain fully guaranteed, including the launch of several new routes from Atlantic Canada this week:

  • Moncton: Varadero, Cayo Coco, and Holguín
  • Fredericton: Cayo Coco and Santa Clara
  • Halifax: Santa Clara

“Cuba remains committed to providing pristine beaches, a sunny, warm climate, and world-class hospitality that Canadians have enjoyed for decades,” the toutist board adds.

 

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