Ensemble Training Academy Launched

To address the needs of both experienced as well as new to industry members, Ensemble has launched the Ensemble Training Academy (ETA).

ETA is custom designed for Ensemble’s advisors who are new to the business and the travel industry, offering a full curriculum that supports their learning across a broad spectrum of topics.

The courses are designed for advisors to do on their own and are fully interactive offering helpful resources and templates that can be downloaded to support advisors as they go through the onboarding process.

Michael Johnson, President of Ensemble, explained that: “While we have several members who have been with Ensemble for many years, we are also mindful that there are many newer advisors who have come into the industry more recently or others who are looking to grow their businesses and would benefit from enhanced training.”

And Johnson added: “We have always had some of the best training resources in the consortia space and are continuing that tradition with the launch of the ETA.”

Sessions offered include:

  • Building Your BusinessFocusing on the basics of lead generation; how to identify and nurture the ideal client; how to use social media; branding; and website development. 
  • Salesmanship 101Advisors will gain insight into important sales techniques and best practices including the art of perfecting a proposal; how to engage with clients; closing the sale and managing service fees. 
  • Customer ServiceModules include everything from best practices for improving customer service as well as soliciting and managing client feedback.

As well, there are multiple onboarding modules specific to each vertical including cruise, air, hotel, destination and ADX – Ensemble’s proprietary booking platform that has already led to increased commissions and profitability for users.

The modules are available on Ensemble’s newly updated Member Portal and several members have already completed some of them.

The launch of the Ensemble Training Academy is one of several new programs that Ensemble has launched over the past several months.

Go to https://ensembletravel.com/ for more.