FCM’s inaugural Th!nk event concluded this week and industry leaders emerged in bullish mood, optimistic about the future of corporate travel.
At a time when TMCs such as FCM are returning to profit and closing in on pre-covid trading levels, collective attention has turned to maintaining this positive trajectory while responding to an ever-evolving travel landscape to deliver strong client support and satisfaction.
Speaking live to the audience from Athens, FCM Global Managing Director Marcus Eklund reiterated the need to encourage open conversation and positive action across the wider travel business was long overdue.
Said Eklund: “Having navigated through the upheaval of the last two years, our industry faces renewed disruption in the years ahead. Th!nk was conceived to bring difficult, but essential conversations to the fore. Together with some of the brightest brains and industry heavyweights, we have provided a new global platform to shine a light on the big topics shaping the future of business travel, while sharing FCM’s own deep insights and solutions.”
And he added that this approach was especially timely as business travel continues to ramp up at pace while new challenges and priorities for travellers emerge.
“Whether it’s becoming more sustainability-focused, utilizing data to identify emerging trends, or integrating the latest technologies in our offerings, it is how we all respond now that will be the measure of our success in the years ahead,” Eklund said.