FCM – www.fcmtravel.com — is growing its presence across Asia through a joint venture with NSF Engagement in Japan.
The investment will enhance FCM’s presence in Asia to support existing customers in the region while boosting its global footprint. It is also aimed at helping corporations take full advantage of the benefits of FCM’s service and technology to accelerate their return to travel.
A robust business travel market, a strong increase in demand from customers across Asia and an opportunity to provide a differentiated service offering were among the decisive factors for FCM to expand its operations in Japan.
Feedback from FCM customers across all markets revealed a lack of adequate end-to-end business travel solutions in Japan that can deliver consistently and is simple to use at the same time.
Additionally, Japan’s excellent digital infrastructure provides a strong foundation for FCM to integrate the new technology that the leading TMC has been developing into the market.
In the coming months, the full suite of FCM products and services will be introduced into Japan to support consistency and improved customer experience.
Leading FCM Japan as general manager is Kenichi Shiraishi, who will be responsible for developing strategic local supplier relationships and expanding FCM’s customer base in Japan.
Said Shiraishi: “The growing interest in demand from FCM customers has required us to ramp up our products and services for Japan. We will be diversifying our access to suppliers by building and strengthening local relationships while leveraging on the global FCM network and expertise to accelerate the growth momentum. This will deepen our connection to the business travel community with a stronger local presence.”