Agents' Choice 2020

Fire leaves Carnival ship stranded, no injuries reported

The Carnival Triumph, while on a four-day cruise that departed Galveston Feb. 7, experienced an engine room fire on Sunday morning and has been without propulsion in the Gulf of Mexico since that time. The ship’s automatic fire extinguishing systems activated and the fire was successfully extinguished. No injuries were reported. Last night, the first of two tugboats arrived and tied up to the ship. “We had originally planned to tow the ship to Progreso, Mexico, the closest port to the ship’s location early Sunday. Since that time, the ship has drifted about 90 miles north due to strong currents. This now puts the ship nearly equidistant to Mobile, Alabama and given the strength of the currents, it is preferable to head north to Mobile, rather than attempt to tow against them. We now expect to arrive in Mobile sometime on Thursday, roughly the same time the ship would have arrived in Progreso given the distance the ship has travelled,”said Carnival president Gerry Cahill. “From there, we will provide the necessary transportation to get our guests home.”He added that all guests are safe and efforts are being made to make them as comfortable as possible. The ship has maintained emergency generator power since the fire occurred and the technical team on board has been successful in gradually restoring auxiliary power to operate some basic hotel functions. Currently, public and cabin toilets are operational in certain sections of the ship, power has been restored to a limited number of elevators, and some power in the Lido dining area is providing for hot coffee and limited hot food service. All guests will receive a full refund, along with transportation expenses. In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges. “We are terribly sorry for the inconvenience, discomfort, and frustration our guests are feeling. We know they expected a fantastic vacation, and clearly that is not what they received. Our shipboard and shoreside teams are working around the clock to care for our guests and get them home safely.”

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