Industry reacts to OAGO TICO audit
ACTA is welcoming the release of the Office of the Auditor General of Ontario’s value-for-money audit of the Travel Industry Council of Ontario (TICO)
The association points out that the 51-page report is not only comprehensive, but “clearly reflects the fact that the Travel Industry Act and current oversight of the industry do not properly reflect the environment of today’s travel industry.”
Noting in its statement that it has been “advocating for a thorough review and rewrite of the Travel Industry Act,” ACTA makes it clear that “consumers and industry deserve much more than band aids on a broken system.”
Along with its Ontario Travel Agency Advocacy Committee, ACTA said that “it’s pleased that many of our concerns and recommendation were listened to, and we will be reviewing the report in more detail and will have more to say following its analysis.”
Readers can access the full 51-page, Office of the Auditor General of Ontario’s value-for-money audit of TICO by clicking here.
To read the report at a glance, click here.