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Lufthansa expands automatic check-in services

Lufthansa is expanding its automatic check-in service and now offering this perk on approximately 400 routes within the Schengen Area — an area comprised of 26 European countries that operate much like a single state for international travel. The service, which already exists in Germany and Italy, has proven popular because of the time savings and convenience it offers passengers. Passengers with an existing booking are automatically checked in 23 hours prior to their departure and will receive an electronic boarding pass with their reserved seat number shortly after, which they can choose to have sent to them by e-mail or to an Internet-enabled mobile phone. The service is available to all members of the Miles & More frequent flyer program who have selected the automatic check-in option under “Travel services”in their customer profile. In the event of a change in travel plans, passengers with a re-bookable ticket have the option of cancelling their online check-in at lufthansa.com or by calling the Lufthansa Service Center. Passengers travelling with luggage can check in their bags at a baggage drop-off counter or at a check-in kiosk on presentation of their boarding pass. Seats can also be changed online via a mobile phone or at a self-service check-in kiosk. (http://www.lufthansa.com)

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