On Course To The Future
As IATA prepares for its 79th AGM in Istanbul, Peter Cerdá, Regional Vice-President, the Americas, International Air Transport Association (IATA), talked to Canadian Travel Press about challenges, opportunities, sustainability, NDC and a whole lot more.
Cerdá observed, during that conversation, that: “When things go wrong, customers should have the right to receive compensation. But why should airlines be forced to provide compensation if the disruption is clearly outside their control.”
For the full story, check out the latest issue of CANADIAN TRAVEL PRESS.