Quite An Honour

Air Canada has been named Best Airline in North America by the 2017 Skytrax World Airline Awards at the International Paris Air Show.

It’s the sixth time in eight years that Air Canada has been named the continent’s best airline by Skytrax, whose survey of almost 20 million air travellers is recognized as the global benchmark of industry excellence.

Calin Rovinescu, president and chief executive of Air Canada, commented: “We are delighted to be recognized as the Best Airline in North America by Skytrax based on the opinions of those who know us best: our customers. This award is a significant milestone in the transformation of Air Canada into one of the world’s leading carriers and is all the more meaningful given the increased competition in our industry.”

Rovinescu continued: “I thank our employees for their hard work and dedication in helping us earn this distinction and I thank our customers for their loyalty and support as we have expanded our reach across the globe. As we celebrate our 80th year in 2017, we are extremely proud to be Canada’s flag carrier, North America’s Best Airline and its only Four Star network carrier.”

Benjamin Smith, president, passenger airlines at Air Canada, said: “This award, based on the opinions of almost 20 million air travellers worldwide, shows customers are enthusiastically embracing the significant investments Air Canada is making in its products and services. These include the introduction of the state-of-the-art Boeing 787 Dreamliner into our fleet, a widening choice of destinations to choose from in our expanding global network, refurbished aircraft interiors featuring our next generation lie flat Business Class seats on all of our Boeing 777 and 787 aircraft and dedicated Premium Economy cabins, as well as other enhanced amenities ranging from sharply restyled Maple Leaf Lounges to signature dishes and wine pairings onboard.”

The 2017 edition of the annual Skytrax poll measured opinion from 19.87 million travellers drawn from over 105 countries worldwide between August 2016 and May 2017.

The survey covers over 325 airlines, from largest international airlines to smaller domestic carriers, and evaluates quality standards across 41 key performance indicators in front-line products and services in the airport and onboard environments.

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