Doing The Right Thing
Tour East Holidays will not be implementing surcharges. “There are always currency risks in the travel business and it’s up to the travel company to manage those risks,” observed Tour East president Annie Tsu in announcing that the tour operator will not “pass along such a burden to its customers.”
“Over the almost 40 year history of our company,” Tsu said, “we have had to deal with many fluctuations in the loonie versus the US dollar, but not once have we ever passed our currency problems along to our clients.”
She continued: “As you know, once surcharges are added, they are rarely subtracted and Canadians have had to absorb many additional travel surcharges in recent years, especially from the airlines. Tour East won’t burden them with any more.”
In recent months, the Canadian dollar has lost close to 10 cents against the US dollar, but despite that decline, Tour East is committed to standing by the original advertised prices on all of its tours because, Tsu said, “it’s the right thing to do.”
In 2013, Tour East sent over 200,000 Canadians on trips around the world and generated over $1.6 billion in sales, making it one of the largest travel companies in Canada.
For more, go to http://www.toureast.com .