TICO Reduces Certification Exam Rewrite Wait Times

The Travel Industry Council of Ontario (TICO) is reducing the required rewrite wait times for the Travel Counsellor and Supervisor/Manager exams effective Feb. 1, 2023.

With the travel industry continuing to rebound, the change is aimed at facilitating the pace at which new travel professionals can enter the industry.

New exam rewrite wait times (if first exam attempt is unsuccessful):

  • First exam rewrite – 24-hour waiting period after receiving results.
  • Second exam rewrite – 5-day waiting period after receiving results.
  • Third and any subsequent exam rewrites – 30-day waiting period for each attempt after receiving results.

Previous exam rewrite wait times (if first exam attempt is unsuccessful):

  • First exam rewrite – 14-day waiting period after receiving results.
  • Second and any subsequent exam rewrites – 30-day waiting period for each attempt after receiving results.

TICO notes that individuals receive their results 2 to 3 days after completing their exam, following a verification and overall compliance review of the exam process.

In the fall of 2022, TICO launched an informational video series for individuals considering a career in travel sales. Please consider using these videos as part of your recruitment process.

Career opportunities as a TICO Certified travel professional

Work flexibility as a TICO Certified travel professional 

A rewarding career as a TICO Certified travel professional

Becoming a TICO Certified travel professional

Compilation of all four videos

The videos can be shared directly from TICO’s YouTube account on your website, social media accounts, e-blasts, and more.

For instructions on how to share the videos, please click here.

For more information about TICO’s Certification program, visit www.tico.ca/getstarted.