In its look ahead at 2015, Hogg Robinson Group (HRG) says that travel program integration, smarter data analysis and travel risk management will be on top of the agenda for corporate clients in the coming year.
The international corporate services company noted that smarter data analysis will lead to increased understanding of traveller behaviour, driving policy change and delivering wider visibility of travel spend; while travel risk management will also be an issue in 2015.
Stewart Harvey, group commercial director for HRG, commented, “2015 is going to be about clients demanding more from their commercial agreements with TMCs and improving their travel risk management procedures. The macro economic situation remains unchanged on the whole and clients are seeking to extract more from their spend without reducing the quality of their service.
Harvey continued, “Meanwhile, geo-political instability and weather related incidents are becoming more frequent; both represent greater risk to travellers. Clients have a legal requirement to ensure the safety and well being of their workforce. Improving travel risk management programs is a growing requirement that we expect to see continue into 2015.
As to how all of this will be achieved, Harvey said, “We are going to be seeing an increase in integration across client travel programs so that we can utilize smart data to achieve the goals that will be set in 2015.”