Tour East Holidays – a subsidiary of CTEH – said it will refund deposits in full to customers who decide to cancel or postpone their upcoming tours with the company to China.
The company’s decision comes in the wake of the Canadian government’s decision on Jan. 14, 2019, to upgrade its Travel Advisory to China for Canadian citizens to “Risk Level.”
Risk Level warns Canadian travellers that they face “risk of arbitrary enforcement of local laws” should they travel to a country that has been identified as Risk Level.
Annie Tsu, CTEH’s president and CEO, said: “We value our customers’ safety and their peace of mind when they travel with Tour East and understand their trepidation for not wanting to travel to China at this time.”
Tsu continued: “We hope the situation improves soon so that Canadians can enjoy the wonders China has to offer and we hope our customers will use their deposits to book some of the other fabulous destinations we offer.”
The offer applies only to tours booked with Tour East Holidays and not airfares.
Canada is currently embroiled in a diplomatic dispute with China that stems from the detention of Meng Wanzhou, the chief financial officer of the Chinese telecommunications giant Huawei, in Vancouver recently. The detention came at the request of the U.S. government.
In retaliation, China has arrested a number of Canadians on various charges and Monday sentenced a convicted Canadian drug smuggler to death.