Following the announcement this week on the agreement between Air Canada and the Canadian government, TPI is in the mood for celebration.
TPI CEO, Zeina Gedeon observed: “It’s been a long haul. It’s been a time of angst and frustration for travel advisors and agency groups over the past 14 months, and the recent announcement from the government and Air Canada regarding their enhanced policy for refunds has allowed our advisors to breathe a little bit, knowing that their clients can receive their anticipated refunds and the advisors can retain their hard-earned commission.”
Gedeon continued: “We welcome this new policy and want to thank everyone involved. Many of our TPI Advisors and our Industry Colleagues have spent endless hours learning how to navigate conversations with local politicians; they moved out of their comfort zones and stepped up. What a spectacular display of an industry coming together to have their voices heard.”
And TPI’s CEO pointed out that: “The efforts of ACTA have been tremendous. As our industry representatives, they have had our backs, fought tirelessly for several initiatives, lobbied Government groups and continue to do so.”
She added: “To Air Canada and Air Canada Vacations, thank you for the ongoing support of the travel agent community and for ensuring that your partners were financially protected. We appreciate it more than you know.”
Gedeon said that: “We see solid signs for recovery, and the light at the end of the tunnel is getting brighter every day. Still, the work towards recovery needs to continue and remains critical to outline a robust recovery plan.”
And she concluded: “But for now, we celebrate and remember that collectively, we can (and will) implement change.”