Travel Agent Appreciation

TTI Buys MeritBiz From H.I.S-Merit Travel Group

TTI Travel has bought MeritBiz from H.I.S Merit Travel Group.

MeritBiz is the corporate travel management division of H.I.S-Merit Travel Group and the purchase was jointly announced by Rocky Racco, CEO of TTI Travel and Frank DeMarinis, CEO of H.I.S-Merit Travel Group and H.I.S-Red Label Vacations Inc.

With its focus on servicing discerning business travellers with high-touch personalized service, TTI’s acquisition of MeritBiz makes a lot of sense.

Rocky Racco, TTI’s CEO, said: “For over a quarter of a century, MeritBiz has built a well-earned reputation of providing leading travel management services to professional enterprises. In addition to the personalized service to which their clients and travelers have become familiarized, soon, there will be new benefits that come with being part of the TTI Travel Community. These include access to TTI’s ‘restart of travel’ focus, where we have implemented new technologies and processes to ensure the well-being and safety of our travelers while adhering to their corporation’s initiatives regarding Duty of Care given our current COVID-19 impacted landscape. Our hybrid’ home & office’ working capabilities ensure our clients’ continuous and uninterrupted quality service delivery.”

MeritBiz is a high-level service provider infused with the most advanced technology, resulting in highly effective business travel programs. With over 30 years of experience working with corporate clients, it has earned a reputation for intelligent, innovative, and efficient business travel management and its team of seasoned travel advisors perfectly complements TTI’s focus.

Both clients and travellers can expect to continue receiving the same elevated service experience for which MeritBiz is known. They will now also have access to the global reach, technology, and expertise that comes with the robust backing of TTI & BCD Travel.

Racco observed that: “This acquisition comes at a challenging time for the industry and the amazing people at TTI and MeritBiz as we continue to operate in an uncertain environment. We have worked hard to protect our business and people throughout this period, but as we address short-term challenges, we must continue to invest for the future and deliver on our long-term strategy. I believe this acquisition will enhance the collective value and service we offer clients, suppliers, and partners and create real growth opportunities. This is a great opportunity for TTI as we move into 2022 to increase our support for our customers around the world as the market returns to pre-Covid-19 levels. This also allows us to expand and diversify our business in this new normal environment.”

TTI is the exclusive affiliate of BCD in Canada. BCD is a Leading Global TMC with offices in over 109 countries and more than $34 billion in sales. This brings an array of services, solutions, technology, and proficiency in the travel management arena.

He added: “This acquisition comes at a challenging time for the industry and the amazing people at TTI and MeritBiz as we continue to operate in an uncertain environment. We have worked hard to protect our business and people throughout this period, but as we address short-term challenges, we must continue to invest for the future and deliver on our long-term strategy.”

Frank DeMarinis, CEO of H.I.S-Red Label Vacations Inc., said: “MeritBiz has always been a service-based business that flawlessly executed its deliverables for over 30 years. TTI Travel’s caliber and proven track record in corporate travel solutions made it clear that they would be the right fit to continue servicing MeritBiz clients and travelers. With a solid understanding of our products and market, we’re confident TTI Travel has the proper operational skills to deliver continued growth and great success for MeritBiz.”

TTI’s Racco concluded: “I believe this acquisition will enhance the collective value and service we offer clients, suppliers, and partners and create real growth opportunities. This is a great opportunity for TTI as we move into 2022 to increase our support for our customers around the world as the market returns to pre-Covid-19 levels. This also allows us to expand and diversify our business in this new normal environment.”

 

Posted in Canada, COVID-19, News, Travel Agents

 

 

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