An Unacceptable Situation


Calling the timing “unacceptable” and the situation “incomprehensible,” Lufthansa said on Friday that it “deeply regrets that the Vereinigung Cockpit pilots’ union has not refrained from causing massive disruption to flight operations in the peak holiday period.”

Lufthansa noted that the strike comes at the end of the school holidays in Hesse and Rhineland-Palatinate and in its view, is being taken “in order to push through its [the union’s] own interests. Strike action had previously severely restricted flight operations at Lufthansa’s subsidiary Germanwings for six hours last Friday [Aug. 29], and Vereinigung Cockpit has now moved to affect Lufthansa in Frankfurt.

The airline indicated that the strike will impact on domestic German and European flights from Frankfurt between 5.00 pm and 11.00 pm today, Sept. 5. As a result of the strike, European and domestic German flights from Frankfurt will also be cancelled. In total, it is estimated that more than 200 flights and more than 25,000 passengers will be affected.

In order for flight operations to return to normal as quickly as possible after the end of the strike, individual flights from Frankfurt will have to be cancelled today, from 1.30 pm onwards and from 4.00 pm onwards the majority of domestic German and European flights scheduled to depart from Frankfurt will also be cancelled.

Kay Kratky, member of the Lufthansa German Airlines Board with responsibility for Operations and the Frankfurt Hub, said: “The renewed strike by the Vereinigung Cockpit pilots’ union is an imposition on our customers. The timing in particular is unacceptable, as the last weekend of the school holidays in Hesse and Rhineland- Palatinate and Saarland is the peak travel period for families. Commuters and business travelers will also face particular disruption on a Friday afternoon. Since the strike was announced after 5 pm yesterday evening already, we have not been able to increase our Lufthansa Call Center capacity in good time. However, we will now do everything within our power to minimize the impact of the strike on our passengers.”

The airline also said bluntly that the strike is incomprehensible, since the company is offering pilots transitional benefits that are generous by industry standards, both now and in the future. In specific terms, Lufthansa agreed in the pay talks to retain the transitional benefits for pilots who have been working at the Company since before 1 January this year. The retirement plans of older pilots would not be affected at all by any change in transitional benefits.

Significant disruptions to flight operations are to be expected during the strike, especially on domestic German and European routes from Frankfurt. In all probability, the strike will not affect long-haul flights or flights from Lufthansa’s Munich hub.

Tickets for domestic German flights can be exchanged for train tickets at or at Lufthansa self-service check-in kiosks. Passengers whose flight was cancelled as a result of the strike can re-book their flight once, free of charge, or cancel it outright at no extra charge. Passengers who have a ticket for a flight to, from or via Frankfurt today, Friday September 5, can rebook their ticket, free of charge, even if their flight is not affected by the strike.

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