Agents' Choice 2019

WestJet Warns of Ongoing Phone Scam

Airline Does Not Use Telemarketers

WestJet is warning agents and their clients of an ongoing phone scam where fraudsters are posing as WestJet representatives.

“It’s important the public is aware that these calls are not coming from WestJet or a representative of WestJet,” said Richard Bartrem, WestJet’s vice-president Marketing Communications. “Many of us here have been on the receiving end of these calls and understand the irritation they are causing. We sincerely apologize for any inconvenience to the public and encourage Canadians to report their concerns to the correct authorities in the effort to locate the source of the issue.”
WestJet does not engage in telephone marketing and reminds the public to avoid sharing their credit card numbers and other private information with fraudsters posing as WestJet.

WestJet has more information posted on its advisories page under “scams” available online: https://www.westjet.com/en-ca/travel-info/advisories.

Additionally, the public can contact the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501 or visit their website at https://www.antifraudcentre.ca for more information and to report details.

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