Nexion helping advisors stay safe as travel industry fraud surges
Leading industry organizations are warning agencies to remain vigilant against increasing sophisticated scams as fraud targeting travel advisors is on the rise.
In fact, the World Travel Agents Associations Alliance and the Association of Canadian Travel Agencies and Travel Advisors (ACTA), have both issued alerts citing a surge in fraudulent activity such as stolen credit card bookings, impersonation schemes and phishing attacks designed to exploit travel agencies.
For both new and experienced travel advisors, this environment underscores the importance of strong training, awareness and support.
Nexion Travel has long prioritized fraud education and prevention as part of its core member support.
Jackie Friedman, CTC, CTIE, President of Nexion Travel Group, explained that: “Education and awareness are critical in today’s environment. We’re committed to helping our advisors recognize risks early and operate with confidence.”
Nexion equips its members with ongoing fraud prevention training and best practices, timely alerts on emerging scams impacting advisors and access to a collaborative community where advisors share insights and experiences.
The company also offers “Fighting Fraud Fridays,” a dedicated initiative focused on real-world fraud scenarios, prevention tips and advisor education.
Supplier partners also play a critical role in preventing fraud, Friedman added.
For example, Nexion works with tour operator partners to validate that last-minute bookings are made by clients known to the booking advisor.
Nexion also has its SNAP Air Desk and mid-office systems check known red flags before tickets are issued.
Said Friedman: “With this method, we’ve been successful in catching potential fraudulent tickets before they’re issued.”
Beyond fraud awareness, Nexion provides a complete foundation for success: industry-leading training, long-standing supplier partner relationships and personalized support, with a strong focus on helping new advisors confidently enter and grow in the travel business.
At a time when fraud is increasing across the travel industry, Nexion offers both opportunity and protection, making it an ideal place to start or grow a travel advisor career.
