Farenexus partners with Icelandair to support carrier’s NDC program

Farenexus has announced a new partnership that will see it teaming up with Icelandair to support its NDC program.

Commenting on the new partnership, Farenexus’ CEO, Ravi Panwar said: “At Farenexus, we believe the future of airline distribution is driven by dynamic, personalized, and seamless airline retailing.”

Panwar continued: “We are proud to collaborate with Icelandair as they continue expanding their NDC strategy and delivering richer content and greater flexibility to their distribution partners.”

Through the new partnership, Farenexus will provide technology solutions and dedicated operational support to help scale Icelandair’s NDC ecosystem. Leveraging its nexusAQUA platform, Farenexus will focus on:

• Customer Onboarding Automation – Accelerating the onboarding process for travel agencies, aggregators, and technology partners through automated certification, validation, and testing.
• Dedicated L1/L2 Technical Support – Providing continuous operational support, proactive monitoring, and timely issue resolution to ensure a reliable and high-quality NDC experience.
• Continuous Quality & Regression Validation – Using nexusAQUA to automate functional, business, and end-to-end workflow validation, helping maintain quality as Icelandair’s NDC platform evolves.
• Advanced Agent Portal – Delivering a comprehensive booking platform that enables travel sellers to access Icelandair’s dynamic offers, rich ancillary products, and complete order management capabilities including changes, cancellations, and refunds from a single interface.

Icelandair’s Usman Virk said: “We are pleased to be partnering with Farenexus to help in our NDC efforts. As we looked for a partner that could help us in this journey, Farenexus stood out to us.”

And Virk added: “Their experience and commitment to helping the industry realize all the benefits NDC can bring made us sure that they were the best partner for us to make us successful in our efforts.”

For its part, Farenexus said that it’s honoured to be supporting Icelandair on its NDC journey and contributing to delivering a modern, scalable, and efficient retailing experience for the global travel industry.