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A First For TDC As It Sets Sail With Virgin Voyages

Transat Distribution Canada (TDC) recently sent 14 of its travel professionals from across Canada to take part in an exclusive “Raise your Sales” FAM trip aboard the Scarlet Lady, one of Virgin Voyages ships, departing from Miami on Oct. 5.

Sandra Wesson, Director of Industry Relations for TDC who accompanied the group, was able to see the difference in the cruise experience offered by Virgin Voyages.

Said Wesson: “Cruise lovers will be very excited to discover what Virgin Voyages has to offer: an inclusive and diverse, adults-only experience, with an average Sailor age of 45 years of age, where everyone young and young-at-heart can enjoy a safe and enjoyable cruise experience. You won’t be constrained by any dress code, and the pace of the trip is set by the Sailor themselves via an app that allows everyone to make the most out of their cruise experience.”

She continued: “The Virgin Voyages app is very well designed and super easy to use. Sailors can create their own personalized agenda. For example, they can book or modify their attendance to one of the many shows, group fitness classes or dining reservations and invite other Sailors in their party or just met on board. Reminders pop up on your phone when it’s time to head to the next event on your agenda. There is something to do almost 24/7, and everything is listed on the app. There are no announcements throughout the ship, which conveys a calm and relaxing onboard experience, and allows everyone to manage their trip as they wish.”

The 14 travel professionals who took part in this exclusive TDC Network fam trip were thrilled with the atmosphere on the ship.

They were able to attest to the exceptional quality of the food served on board, the attentive service and the wide range of services and activities offered.

Wesson observed: “most of the travel professionals present knew exactly who they were going to be offering this experience to: adults looking for a more sophisticated, adult atmosphere, those who value health and wellness, and those who want to set the pace for their own vacation.”

The two mornings of classroom training, conducted by Adam from the ship’s Future Sales Team, allowed the group to dive deep and to understand the cruise line’s value proposition, Sailor demographics, in addition to enjoying a visit from Captain Giovanni and the senior officers. There were also a few surprises and delights throughout the sailing.

Posted in Agent Incentives, Cruise, Travel Agent Education, Travel Agents

 

 

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