ACV Offers Free CareFlex Travel Protection

Air Canada Vacations (ACV) is offering its CareFlex travel protection free of charge for the month of March, giving agents’ clients more freedom to travel.

According to ACV officials, travellers can book with confidence knowing that its comprehensive travel protection plan allows

them to change their booking, transfer their package, and cancel with an in-house travel credit and/or a partial refund up to three days before departure.

Free CareFlex travel protection is available for select destinations and resorts in Las Vegas, Mexico and the Caribbean, Hawaii, and Europe between March 5-31 for travel between now and April

30. When making bookings online, travel agents will need to “select” CareFlex at $0 during the booking flow.

When booking groups with Air Canada Vacations travellers can also take advantage of a reduced deposit of only $50 per person between March 5-31.

“We continue to look for new ways of supporting our travel partners and their customers so they can book with confidence through Air Canada Vacations,” said Dana Gain, senior director of Sales, Groups & Partnerships at Air Canada Vacations. “We believe that providing this additional flexibility will help better support our travel partners in the coming weeks.”

On questions that agents may have about whether they can get CareFlex for their groups, Gain explained: “Because the CareFlex program does not apply to groups, we wanted to be sure to introduce a separate option for group travel. Given that group travel terms have some measure of flexibility already built in, we are offering the reduced deposit option of $50 per person for groups.”