ACV Unveils CareFlexPlus

As Air Canada Vacations (ACV) gears up to get back to business, it has launched CareFlexPLUS, its new travel protection program.

The progam is designed to give customers greater peace of mind, allowing them to cancel with a full refund to the original form of payment up to 25 days prior to departure, change their booking or transfer their package.

As well, ACV is allowing customers to add CareFlexPLUS at the time of booking through a limited time introductory offer of $29 per person.

Nino Montagnese, managing director at Air Canada Vacations, said: “The safety and peace of mind of our shared customers remains our top priority. That’s why we’ve created the CareFlexPLUS program with more flexibility than ever before. In addition to offering reduced refundable deposits, with this program, customers who are eager to turn their travel dreams into reality have more freedom to do so.”

ACV notes that this is a limited time offer that’s available for new bookings of vacation packages to Mexico, the Caribbean, Europe, the US and Canada made between May 8 and 31, 2020 for departures between July 1, 2020, and April 30, 2021.

It is applicable on all hotels, and also allows customers the opportunity to change their departure date, destination or hotel up to 25 days prior to departure, and name changes can be completed up to 7 days prior to departure.

For agents, CareFlexPLUS provides an opportunity to earn extra commission. And when agents add it to the booking, they’ll receive 30% commission on the CareFlexPLUS cost.

As well, ACV recently introduced, for a limited time, reduced deposits of $100 per person.

Customers looking to book new vacation packages to the Caribbean, Mexico, Florida, Hawaii or Las Vegas, Europe and Canada can take advantage of a reduced deposit of $100 per person.

The reduced deposit offer is valid for new bookings made between May 1 and 31, 2020, for travel from June 1, 2020, to April 30, 2021.

When agents’ customers purchase CareFlexPlus with their vacation package, the reduced deposit of $100 per person is refundable.

For more, agents should go to www.aircanadavacations.com.