On June 12, 2020, vacationers departed from Toronto Pearson International Airport and made their way to sunny Cancun for their first trip with Air Canada Vacations since the start of the COVID-19 crisis.
Passengers were greeted warmly as they arrived for their transfer to either the Catalonia Playa Maroma or Barcelo Maya Palace.
Nino Montagnese, managing director at Air Canada Vacations, observed: “We’ve all been eagerly awaiting the moment when we could resume our operations and make dreams travel once again. We’re pleased to have been able to welcome our first customers back to Cancun and thank them for their continued trust and loyalty. While there is still a journey ahead, we’re proud to be bringing back vacations.”
In line with its commitment to safer travel, destination representatives and customers wore mandatory face coverings while being transferred to the resort in a vehicle allowing for more personal space between passengers. High-touch areas in the vacation transfer vehicle were cleaned before and after the transfer.
In May, Air Canada Vacations announced the launch of its new health and safety standards to provide customers with greater peace of mind through the various stages of travel.
As an extension of Air Canada CleanCare+, these new health and safety standards include the enhanced grooming of vacation transfer vehicles and safety protocols throughout the travel journey for vacation packages to Sun destinations.
In addition, Air Canada Vacations continues to work with its trusted hotel partners to support the implementation of the highest standards of safety and cleanliness to give customers added assurance when booking their next trip.
For more details on Air Canada Vacations’ commitment to safer travel, go to please https://vacations.aircanada.com/en/travel-info/health-and-safety-standards