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Agents Can Build A Cruise With Crystal

Crystal has rolled out a series of training videos presenting step-by-step instructions on how to use the features of CruiseBuilder, Crystal’s online booking engine.

Topics of these easy-to-follow, short videos – each is less than a minute – include:

  • How to Check Availability
  • How to Check Pricing
  • How to Make a Fast Quote

Plus there are loads of others that aim to demonstrate the ease and simplicity of the booking process for travel advisors.

Additional videos will be added moving forward.

The first four tutorials can be found in Crystal’s Partner Resource Center (PRC) under Tips & Features in the Training Tools section of the site and are available to travel professionals at any time, along with the company’s robust cache of other tools and information to help travel advisors build their business.

Carmen Roig, Crystal’s senior vice president of marketing and sales, said: “Our partners continually express their appreciation for the efficiency and ease of CruiseBuilder and these videos are an added layer of information to help ensure the system is approachable for everyone.”

Roig added: “We strive to take any guesswork out of the process so travel advisors can focus on providing the best service to their clients, which is the ultimate goal for all of us.”

Roig will host an Insider Insights webinar for travel advisors on Thursday, August 20 at 1 pm ET, a monthly opportunity for travel professionals to stay updated on Crystal’s latest updates. During this month’s webinar, Crystal’s director of digital marketing, Julie Freedman, will provide CruiseBuilder training to support travel advisors.

Advisors can sign up for the webinar via the PRC portal, by going to https://register.gotowebinar.com/rt/8236587142639989507?source=Dedicated2

Sail on over to www.crystalcruises.com for more.


Posted in COVID-19, Cruise, Travel Agent Education