Airlines

Air Canada Offers Winter #TravelTips

rouge plane 2015 FROM AIR CANADA

With the winter travel season upon us, including the peak holiday travel period between Dec. 15 and Jan. 8, Air Canada is offering tips to help ensure a smoother travel experience.

For the latest operational updates, travellers are invited to visit aircanada.com, follow @AirCanada on Twitter, join Air Canada on Facebook, and sign up for flight notification alerts.

  • Flight status and travel updates online: Operational news is available in the Daily Travel Outlook under the Fly section at the top of the home page at aircanada.com. This section also contains information on what to expect and do in case of flight disruptions. Before leaving for the airport, customers should check the status of their flights on aircanada.com, or on an Internet-enabled mobile device at mobile.aircanada.com, or by calling 1-888-422-7533.
  • Flight notification: Air Canada encourages customers to provide contact information including their e-mail address and phone number so that they can receive flight delay and cancellation information directly on their mobile devices or via e-mail. To register or for more information, visit aircanada.com/flightnotification.
  • Web and mobile check-in: Air Canada customers can save time by checking-in, selecting/changing their seat, selecting the number of checked baggage and paying any baggage fees within 24 hours of departure time either at aircanada.com or on their mobile devices through mobile.aircanada.com.
  • Self-service rebooking tool: In the event of flight disruptions that may be caused by bad weather, customers are invited to rebook themselves using Air Canada’s self-service rebooking tool available at aircanada.com or on their mobile device.
  • Recommended check-in times: During peak travel days, Air Canada recommends that customers arrive early at the airport to avoid problems associated with congestion. Information on check-in times is available at aircanada.com/deadlines.
  • Pack right: Customers are reminded to ensure that all their valuables, including electronics, documentation, medication, car keys, money, jewelry, cameras, etc., are with them or in their in carry-on bags and not in their checked bags. To facilitate security inspection, customers carrying gifts on board the aircraft should keep them unwrapped. Information on checked baggage allowance is available at www.aircanada.com/checked.
  • Carry-on baggage: The carry-on baggage allowance is one standard article 23cm x 40cm x 55cm weighing a maximum of 10 kg, and one personal article 16cm x 33cm x 43cm weighing a maximum of 10 kg. More information is available at aircanada.com/carryon. Government regulations stipulate customers can only transport in their carry-on baggage a limited amount of liquid, gel and aerosol items – 100ml/100g (3.4 oz) per article or smaller. Larger containers must be placed in checked baggage.
  • Sporting equipment: Air Canada recommends that customers pre-register their sporting equipment by contacting Air Canada Reservations, Air Canada Vacations or their travel agent up to 24 hours prior to departure. Some sporting equipment is entitled to a waiver of oversize and/or additional piece charges. Details are available at aircanada.com/excessbaggage.
  • Travelling with children: Parents travelling with children should ensure they have appropriate documents including a birth certificate showing the name of both parents, legal documents pertaining to custody, or a parental consent letter authorizing travel where the child is travelling alone or with only one parent.

(http://www.aircanada.com)