Air Canada has been named Canada’s favourite airline for business travel in an Ipsos Reid Canadian Business Traveller Study.
Air Canada was the preferred airline of 83% of Canadian frequent business travellers surveyed for 2014, an improvement of 14 percentage points in Air Canada’s ratings in the national survey over the past six years.
“We are especially gratified that the trend is positive across the country, with a significant increase in our preferred rating among Western Canadian business travellers in 2014,” said Benjamin Smith, president, Passenger Airlines at Air Canada. “The margin between Air Canada and its major domestic competitors continues to grow, reflecting customer appreciation of the continued improvements we have made to our products, including new and refurbished aircraft and Maple Leaf Lounges, improved priority airport services and on-board service enhancements for the comfort and convenience of our customers.”
The survey showed consistently strong ratings in customer preference for Air Canada’s frequent flyer reward program, flight schedule, business class service, Maple Leaf Lounges and complimentary in-flight entertainment.