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Air France warns of possible strike action

Following a call for strike action from Feb. 6-9 by several unions in the airline sector, Air France is doing all it can to limit the impact of this strike on its operations and to inform its customers in advance. In a statement, Air France said it “apologizes to its passengers for the disruption and inconvenience that this strike may cause, which will affect the whole French air transport industry.”In case of cancellations, delays or postponed flights, Air France will directly inform its customers of the disruption affecting their flight by telephone, text message or e-mail. In order to be informed personally, Air France advises all of its customers to ensure they provide reliable contact details where they can be contacted during their trip (mobile phone and e-mail). Passengers can give their contact details online at http://www.airfrance.ca , on the Air France mobile web site (http://mobile.airfrance.com), iPhone, Android and Blackberry apps, in the “Manage your reservations”section. This service is free of charge and is available to all passengers worldwide. Information concerning flights for any particular day and the following day can be consulted at any time at http://www.airfrance.com in the “Flight information and schedules”section. Air France says it will do its best to adjust its flight schedule depending on how many of its employees join the strike. However, as they are not obliged to inform the Company in advance of their intention to strike, so last minute delays and cancellations may arise. Passengers due to travel between Feb. 6-9 are able to modify or postpone their journey. Information is available online at http://www.airfrance.ca .

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