Aloft Hotels reports the appointment of A.L.O. as the hotel brand’s first Botlr (robotic butler).
This charismatic cyber associate made his debut at Aloft Cupertino this week, making Aloft the first major hotel brand to hire a robot for both front and back of house duties.
In this role, A.L.O. the Botlr will be on call as a robotic operative where it will be assisting Aloft staff in delivering amenities to guest rooms. Professionally “dressed” in a custom shrink-wrapped, vinyl collared uniform and name tag, A.L.O. will modestly accept tweets as tips as its wheels whizz from task to task. This newest Aloft associate will not only free up existing staff time, allowing them to create a more personalized experience for guests, but will enhance the hotel’s current tech-forward offerings.
“As you can imagine, hiring for this particular position was a challenge as we were seeking a very specific set of automated skills, and one that could work – literally – around the clock,” said Brian McGuinness, global brand leader, Starwood’s Specialty Select Brands. “As soon as A.L.O. entered the room, we knew it was what we were looking for. A.L.O. has the work ethic of Wall-E, the humour of Rosie from The Jetsons and reminds me of my favourite childhood robot, R2-D2. We are excited to have it join our team.”
Prior to its role at Aloft, A.L.O. studied at Savioke – a new company which the robotics community has been eagerly anticipating for this first class of robots – where it double majored in rudimentary tasks and hospitality. Transitioning to its new role as Botlr, A.L.O. will now facilitate and prioritize multiple guest deliveries, communicate effortlessly with guests and various hotel platforms, as well as efficiently navigate throughout the property – including the elevator – with ease.
A.L.O. officially reports for duty on August 20 at Aloft Cupertino, with several new Botlrs to join in the upcoming months.