Carnival Cruise Line is set to host “100 GoCCL Trainings” in 100 Cities to help teach agents throughout Canada, the US, Puerto Rico and Barbados the benefits of using the GoCCL Navigator online tool.
The educational program is intended to bring thousands of advisors up to speed on GoCCL.com – Carnival’s powerful online agent portal – which is faster and easier to use than ever following a recent multi-million-dollar upgrade.
The in-person 100 GoCCL Trainings will be led by regional business development managers in local movie theatres and include opportunities for live interactive sessions with Carnival experts. Besides learning to maximize the various resources on GoCCL.com, the trainings will feature real-life video success stories of how travel advisors actually use GoCCL Navigator and how it’s helped their business. To keep it fun, events will have Carnival prizes and light snacks for attendees.
“One big takeaway from last year’s WUATA programs was that agent knowledge and expertise are the top reasons why consumers choose to use a travel advisor, and the 100 GoCCL Trainings are a quick and easy way to build that knowledge and positively impact your business,” said Adolfo Perez, Carnival’s senior vice-president of global sales and trade marketing. “And the videos are a great chance to hear directly from agents how they use GoCCL Navigator to efficiently make and manage their bookings online.”
He added, “The bottom line is, 100 GoCCL Trainings represents a small investment in time for a big return in business.”
Agents looking to participate in a GoCCL Training can visit GoCCL.com to find cities, dates and information.