Airlines
Air Transat Increases Its Presence in France, Belgium
Air Transat has announced that sale of its new TGV AIR service, offered in association with the SNCF in France, is now available across all its platforms. The service lets Air Transat passengers landing in Paris connect with the TGV railway system to reach various cities in France as well as Brussels. The service makes life much easier for travellers – it’s one booking, one rate, one ticket. “France is a vital market to Air Transat, and our partnership with the SNCF and its TGV AIR service is proof positive of that,” says Annick Guérard, chief operating officer at Transat....
WestJet Warns of Ongoing Phone Scam
WestJet is warning agents and their clients of an ongoing phone scam where fraudsters are posing as WestJet representatives. “It's important the public is aware that these calls are not coming from WestJet or a representative of WestJet,” said Richard Bartrem, WestJet's vice-president Marketing Communications. “Many of us here have been on the receiving end of these calls and understand the irritation they are causing. We sincerely apologize for any inconvenience to the public and encourage Canadians to report their concerns to the correct authorities in the effort to locate the...
Air Canada to Reduce Single-Use Plastics
Air Canada is reducing single-use plastics onboard aircraft and in its workplaces as part of the company's ongoing commitment to curtail waste. Starting this summer, Air Canada will replace plastic with wood stir sticks in drinks served on all flights, a move that will save 35 million plastic stir sticks annually – enough if laid end-to-end to join Halifax and Vancouver. “Air Canada has made sustainability central to its decision-making and business processes, including acting responsibly with respect to the environment. Through seemingly small measures such as eliminating...
Spotlight on Austria, Austrian Airlines
Austrian Airlines reports its aircraft will continue to be visible in Canadian airspace this summer, even as codeshare partner Air Canada's planes will be the ones physically linking Toronto and Vienna. Sherif Sedhom of the Lufthansa Group's Toronto office told a Tuesday Toronto gathering that plans call for Air Canada aircraft to be carrying passengers between the cities as of April 29. But he noted the same date will see Austrian Airlines travelling between Montreal and Vienna, with service reaching daily flights in the summer. “This doesn't mean that Austrian Airlines won't...
Interjet, Air Canada Launch Interline Agreement
Interjet Airlines has announced a new interline agreement with Air Canada providing travellers convenient connections between the networks of the two airlines. Now, customers have the convenience of purchasing a single ticket for flights on either airline, checking baggage at their origination to their final destination, and easy connections at the airports served by both carriers. The agreement will cover travel between Toronto, Montreal and Vancouver and Mexico City and Cancun. “We are very excited to start the new year with this important interline agreement between Interjet...
EPR Named Canadian Rep for the Lufthansa Group
energi PR (EPR) has been named the Canadian representative for the Lufthansa Group and its Canadian portfolio of brands, including Lufthansa, Austrian Airlines, Brussels Airlines and Swiss. EPR will be part of a global team of agencies representing 41 countries and reporting into Lufthansa’s lead agency achtung! based in Hamburg, Germany. “We have put together a tailor-made network for the Lufthansa Group that perfectly fits our needs,” said Andreas Bartels, head of Lufthansa Group Communications. “This enables us to become faster and more agile and to standardize...
Stretch, Relax and Rejuvenate With Cathay Pacific
A visit to Cathay Pacific’s Business Class lounge at The Pier in Hong Kong has become even more beneficial for mind, body and soul following the opening of The Sanctuary by Pure Yoga. Designed in partnership with The Pure Group, The Sanctuary by Pure Yoga is a 700 sq.-ft. area divided into two zones – The Body Sanctuary, which is dedicated to yoga, and The Mind Sanctuary, where travellers can meditate to focus and calm the mind. Cathay Pacific General Manager Customer Experience and Design, Vivian Lo commented, “Wellness is becoming increasingly important to our customers and...
Halifax Stanfield Reaches New Heights
Halifax Stanfield continued to experience steady growth in 2018, achieving a new record of 4,316,079 passengers served – an increase of 5.7% over 2017. “We’re really pleased to see more and more passengers choosing to use Halifax Stanfield as their destination, point of departure or preferred transfer airport” said Joyce Carter, president & CEO, Halifax International Airport Authority. “We believe this achievement is in part due to our ongoing focus with airline, government and tourism partners to provide the right connections for travellers to get to and from their...