WestJet has announced the appointment of Captain Jeffrey (Jeff) Martin to the position of chief operating officer.
Martin will join WestJet on Sept. 24, subject to Canadian immigration approval.
“Jeff is a highly accomplished aviation executive and an outstanding addition to our team,” said Ed Sims, WestJet president and CEO. “As WestJet continues to transform into a global airline, Jeff's extensive international experience will help ensure our continued success.”
Reporting to Sims, Martin will oversee more than 11,000 WestJetters in WestJet's Flight Operations (including...
South African Airways (SAA) has placed select destinations in Africa on sale with special savings for travel from Washington DC Dulles Airport (IAD) to Johannesburg or Cape Town, South Africa and travel from Washington DC Dulles (IAD) to Accra, Ghana.
The fares start from $849 roundtrip (restrictions apply) and are available for purchase until Sept. 5 for travel in the fall from Oct. 26 to Dec. 9 or early next year from Jan. 10 to March...
Iceland's WOW air is enticing Canadians to visit India next year with special fares from Toronto and Montreal.
One-way trips from January through March 2019 start from $299.
According to officials, February and March are a good time to visit India as the weather is not too hot and not too cold. In addition, Holi, the annual colourful festival of love, begins March 20 and is considered one of the most celebrated events in...
Air Canada has confirmed that it has locked all of its mobile App accounts due to unusual login behaviour between Aug. 22-24.
There are approximately 1.7 million Air Canada mobile App user profiles and an Air Canada investigation determined that approximately 1% or 20,000 profiles may potentially have been improperly accessed.
The airline took action to block these attempts and implemented additional protocols to protect against further unauthorized attempts. As an additional security precaution, all mobile App accounts were locked to protect customers’ data. To reactivate an Air...
Swoop has launched new direct service four times weekly between Edmonton International Airport (YEG) and Winnipeg Richardson International Airport (YWG).
Service begins Oct. 11 and will operate through to April 27, 2019.
“This is a welcome addition to our western base of Edmonton,” said Steven Greenway, president of Swoop. “We are witnessing a positive response to our ultra-low-cost model in both Edmonton and Winnipeg. Connecting these two cities is a natural progression of our network strategy as we continue to stimulate more travel, more often for our savvy...
As of Aug. 18, Emirates Airline introduced two additional flights to its Toronto service on Saturdays and Sundays, bringing the airline's total number of weekly frequencies from three to five (except Tuesdays and Thursdays) – an additional 65% capacity increase on the route.
Both flights are operated on Emirates A380 with private suites in First Class, lie flat seats in Business Class and spacious seats in Economy Class.
To celebrate the additional flights to the YYZ route, Emirates is offering a special discounted fare through Sept. 3 where agents and their clients can book...
“What we’re doing today, you should never recommend to clients,” Beth Fleeton, sales manager - Canada for Universal Orlando Resort announced ahead of outlining the next challenge in this year's edition of the Air Canada Race presented in partnership with Experience Kissimmee.
Whereas regular visitors could easily spend an entire day in each respective theme park (with Fleeton noting that agents should recommend two days or more for any actual bookings), the task at hand yesterday (Aug. 28) was much more condensed. Divided between Universal Studios or Islands of Adventure, teams...
Air Canada and WestJet have announced plans to raise checked baggage fees.
Both airlines are raising the fee for the first checked bag to $30 from $25. They will also raise the price of checking a second bag to $50 from $30.
The moves are reportedly being made to offset rising fuel costs. The fee increases in both cases apply to the lowest fare...
Assisting travellers with special needs is a business imperative whose time has come, particularly given the demographics of an aging but still active boomer generation. And IATA has developed a learning module to allow travel agents and their suppliers to serve customers with physical disabilities and mobility issues as well as those with hidden special needs such as sleep apnea and autism, Quebec editor, Mike Dunbar reports in this week's digital edition of Canadian Travel Press.
“The topic of special needs travel is becoming more serious as IATA is coordinating the creation of a...
WestJet is offering its guests more convenience with the launch of the first ever artificial intelligence (AI) powered chatbot from a Canadian airline.
The chatbot, named Juliet, is available in English and French through Facebook Messenger and enables travellers to easily manage many aspects of their trip including destination inspiration and discovery, flight booking and day-of travel information. To chat with Juliet, visit: https://www.messenger.com/t/westjet.
“Juliet is the first of many ways WestJet will be raising the bar using digital to improve the guest experience, and...