Airlines
Delta Delays, Cancellations Continue
Delta is cancelling about 300 flights this morning as it works to reset the operation and get crews, aircraft and other operational elements in place to take care of customers. The airline experienced a loss of power Monday morning that impacted operations system wide. “We were able to bring our systems back on line and resume flights within a few hours yesterday, but we are still operating in recovery mode,” said Dave Holtz, senior vice-president – Operations and Customer Center. “We are sorry for what many of our customers have experienced over the past 24 hours, including...
WestJet Adds Belize to Sun Portfolio
On Oct. 29, WestJet will launch service to Belize City, Belize, non-stop from Toronto Pearson International Airport. And, on Aug. 1, the airline began year-round, non-stop service between Calgary and John F. Kennedy International Airport in New York City. “WestJet is proud to become the only Canadian carrier to fly non-stop to the Philip S. W. Goldson International Airport in Belize,” said Bob Cummings, WestJet executive vice-president, Commercial. “The flight's departure time will allow guests to connect seamlessly from many cities across Canada to a destination known for its...
Delta Resumes Services With Limited Departures
A Delta ground stop has been lifted and limited departures are resuming following a power outage in Atlanta that impacted Delta computer systems and operations worldwide, including Toronto's Pearson International. Cancellations and delays continue. Customers heading to the airport should expect delays and cancellations. While inquiries are high and wait times are long, Delta says customer service agents are doing everything they can to assist travellers. According to officials, there may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App...
Billy Bishop Tunnel Celebrates One-Year Anniversary
PortsToronto celebrated the one-year anniversary of the pedestrian tunnel that connects Toronto's mainland to Billy Bishop Toronto City Airport (Billy Bishop Airport) yesterday (Aug. 2). The pedestrian tunnel, which enables passengers to walk between the mainland and the airport, 100 feet beneath the surface of Lake Ontario, has delivered on its promise to improve convenience and efficiency at the airport by significantly improving passenger flow and reducing lineups both within the terminal and on the mainland. Prior to the tunnel, passengers arrived at and departed from the...
More For Agents
oneworld has expanded its online training resources for travel agents to cover its full suite of fare products. The oneworld Training Academy’s original module, launched two years ago, focuses on the alliance’s continent-based round-the-world fare, oneworld Explorer. Now another three modules have been added, covering: Global Explorer, oneworld’s miles-based round-the-world fare that includes flights by some strategic partner airlines that are not part of the alliance, extending the range of its network still further. Circle Fares, which enable travellers to fly to the...
Sunwing Takes Off From Buffalo
For the third year in a row, Sunwing Vacations will be offering departures from Buffalo for its all-inclusive packages to Punta Cana, Dominican Republic and Cancun, Mexico during the coming winter season. Departures are on Sundays between Feb. 12, 2017 and April 30, 2017 to Cancun and Saturdays between Feb. 11, 2017 and April 28, 2017 to Punta Cana. This year, the tour operator offers a six-night package, providing a less expensive selection for price-conscious consumers. Easily accessible from many of Southern Ontario’s cities such as St Catherine’s, Niagara, London, and...
Get The App
Air Transat has released the Android version of its CinePlus B app, designed specifically for use on its Boeing 737 aircraft. The CinePlus B app is available free of charge on the App Store and now the Google Play Store, and allows passengers toa access a selection of Air Transat’s inflight entertainment content and download up to three choices per flight segment. Depending on the type of aircraft, travellers will be able to access the inflight entertainment system via: Individual touch screens in Economy and Club class on Airbus A330s CinePlus A app in Economy Class and...
Sunwing Adds Punta Cana From YKF
This winter, Sunwing Vacations will be offering direct weekly flights between the Region of Waterloo International Airport (YKF) and Punta Cana, Dominican Republic. The service starts Dec. 22, 2016 and continues through March 23, 2017, connecting residents of Waterloo Region with the popular Caribbean vacation destination in just over four hours. Commenting on Sunwing's new service, Chris Wood, general manager at the Region of Waterloo International Airport, said: “We are thrilled to welcome Sunwing back to Waterloo Region for their eighth season. Punta Cana is one of our top...