The Canadian Transportation Agency (CTA) has ruled on the reasonableness and clarity of WestJet's international tariff provisions related to its denied boarding compensation. In response to a complaint alleging that WestJet's international tariff contained several unreasonable and conflicting provisions respecting denied boarding, WestJet will now have to provide compensation to passengers affected by denied boarding on flights to and from Canada. The Agency has ordered WestJet to revise its existing rules for travel to and from Canada. In addition, the Agency has disallowed tariff provisions...
Las Vegas-based Allegiant has rolled out a new summer promotional campaign that challenges travellers to "Dodge High Fares" and try its services. The campaign will also feature a series of television and radio ads and in July and August the "Dodge High Fares" campaign will be complemented by dodge ball tournaments across the US hosted by Allegiant, local airports (the carrier serves) and the National Dodgeball League. Rich Winiarski, vice-president of marketing for the Allegiant Travel Company, said: "We are quickly becoming the low-cost option for millions of vacation travellers each year,...
Travelport and WestJet have signed an early renewal of their long-term full content agreement. Through the agreement, WestJet's content, fare families, and optional services (including prepaid seats) will be available to Travelport-connected travel agents in Canada via Travelport Smartpoint App, Travelport Agencia and Travelport Universal Desktop. Travelport Agencia is an advanced web-based application that allows agents to shop, book and modify WestJet's full content and optional services obtained through the WestJet Direct API, along with global airline content from the Apollo GDS. Agencia...
LOT Polish Airlines will inaugurate new 787 Dreamliner non-stop service from Toronto to Warsaw today (June 7) and will make aviation history as the first European Airline to operate the Dreamliner from Toronto's Pearson International Airport. LOT's inbound Dreamliner flight from Warsaw is scheduled to touch down at Pearson at 8:15 p.m. and upon arrival will be welcomed with a traditional water salute. The first LOT Dreamliner trip from Toronto will depart at 10:20 p.m., and arrive the next day in Warsaw at 12:55 p.m. The flights were previously operated with B767s. LOT's Dreamliner has 18...
China Airlines (CAL) recently opened its "Supreme Lounge"on the fourth floor (controlled area) of Taiwan Taoyuan International Airport's Terminal Two. The new VIP lounge was designed based on a "Nouveau Oriental"theme and offers passengers an enhanced rest option prior to leaving Taiwan. In combination with the two western-styled VIP lounges in Terminals One and Two the opening of the Supreme Lounge will give premium China Airlines members more spacious and comfortable rest areas while helping CAL realize its commitment to continuous upgrade of passenger comfort. The new Supreme Lounge has...
Bombardier Aerospace and WestJet are reporting the delivery of the first of 20 Q400 NextGen turboprop airliners ordered by WestJet. The aircraft will be operated by the new regional carrier, WestJet Encore and will serve multiple destinations, beginning in Western Canada in its first year of service. WestJet also holds options for 25 additional Q400 NextGen aircraft. Earlier this year, WestJet announced plans to begin service with Encore on June 24, opening new routes to Fort St. John and Nanaimo, British Columbia, as well as Brandon, Manitoba, on Sept. 3. Flights to points in Alberta and...
Avianca TACA Airlines now has a single commercial code. The carrier - formed by the merger of El Salvador-based TACA and Colombian carrier Avianca - moved to "one single commercial code"as of May 28, Roberto Yanqui, the airline's regional sales manager for Canada, told a recent SkyLink road show in Toronto. "As of the first week of June, you will only see one code - AV."Avianca TACA now has 117 planes and more are en route, with the carrier now serving over 100 destinations in 26 countries. Daily Toronto-San Salvador service is among its routes and the carrier has a large Latin American...
Amadeus has signed a long-term e-Commerce agreement with Air France-KLM. The agreement, which is effective worldwide, will see the airline group use Amadeus' shopping technology for a further five years across both its domestic and international web sites. The renewed partnership will provide Air France-KLM with Amadeus Flex Pricer to power its revenue and award shopping flows, covering both its Air France and KLM networks, for domestic, regional and long-haul flights. Travellers will benefit from enhanced self-service functionality, enabling them to enjoy the same, consistent shopping...
The International Air Transport Association (IATA) has announced that Richard H. Anderson, CEO of Delta Air Lines, has assumed his duties as chairman of the IATA Board of Governors. Anderson succeeds Alan Joyce, CEO and managing director of Qantas Airways, whose one-year term expired at the conclusion of the Association's 69th Annual General Meeting (AGM) and World Air Transport Summit in Cape Town. Anderson's appointment is effective immediately and is for one year, ending with the conclusion of IATA's 70th AGM in Doha, Qatar. Anderson has spent more than 25 years in aviation. He was named...
Etihad Airways has appointed James Harrison as its new general manager for Canada. In his new role, Harrison will be based in Toronto where he will be responsible for driving sales and further growing strong relationships with the airline's trade and corporate partners. Harrison most recently served as Etihad Airways' global account manager for American Express, based in London. He has previously worked for Hertz, British Airways and Gulf Air and joined Etihad Airways in 2009 in Manchester before working as the airline's sales manager based in Melbourne. He returned to the UK in 2012 to work...