Tour Operators
Transat Offers Update On Call Centre Service Fees
Transat is advising travel advisors that “over the past months, [it] has enhanced self-service functions to support travel professionals both in the form of new technology and online forms that allow you to manage certain aspects of a booking without having to call the Contact Centre.” It continues: “To support these enhancements, the Transat sales team has created a comprehensive collection of training materials including video tutorials and guides. We greatly appreciate the support of the travel professional’s community who have embraced these tools.” In its advisory, it...
Air Canada, ACV Host Europe Sessions For Agents
Air Canada and Air Canada Vacations wrapped up their 2023 cross-Canada Europe breakfast seminars series last week, welcoming over 450 travel advisors, as well as representatives from Tourism Ireland, Tour Greece, Visit Portugal, TopAtlântico, Meet&Greet your Italian Way, Royal Caribbean International, and Celebrity Cruises. The 2023 road shows took place in Vancouver, Montreal, Toronto and Halifax. Ana Paula De Souza, Director of Sales at Air Canada Vacations, said: “We are so thrilled to share the excitement of our Europe program with our trade partners.” And she...
Small Is Big For Tauck
Tauck is ramping up its small group offerings for 2023, boosting the number of special land tour departures featuring small group sizes this year by 35% over pre-pandemic levels. In total, the operator will feature small group departures on some 75 land journeys in North America, South America, Europe, Africa, Asia, the Middle East, Australia and New Zealand. Most departures will average 24 passengers, with many of Tauck’s African safaris featuring as few as 18 guests on all departures. As well, Tauck is supporting the expansion of its small group land journeys with a new...
ACV Hosts Its First Simply The Best Awards
Air Canada Vacations launched its first virtual Simply the Best Awards, recognizing the outstanding efforts of Independent Travel Advisors in the ACV@Home Program. Launched earlier this month, Air Canada Vacations’ ACV@Home Program has been designed to provide assistance, creative tools, and training to help grow a strong and dynamic community for travel professionals working from home. Nino Montagnese, Vice President at Air Canada Vacations, said: “We are thrilled to be able to showcase the work of advisors within the ACV@Home program with this unique award ceremony. We’re...
Change Makers Is Back
After a three-year hiatus due to the global pandemic, G Adventures’ popular agent incentive program, Change Makers, returns in 2023. Agents will be able to earn their way to the global summit -- to be held from Sept. 22 to Sept. 28, 2023, in a yet-to-be-revealed destination -- by choosing to change people's lives through travel. The Change Makers challenge went live on March 1, 2023, and runs until June 30, 2023. The campaign incentivizes agents to focus on changing people's lives through travel by booking G Adventures trips. Agents who successfully earn a place at the Change...
Spring Into Adventure With TourRadar
TourRadar has unveiled a new March incentive program “Spring Into Adventure” for travel agents that offers extra commission between March 1 and March 31, 2023. It also gives agents an opportunity to be entered to win a trip to Egypt from Beyond the Nile Tours and Getaways Egypt valued at USD$3,750. As part of the incentive program, the top five performing agents by Gross Booking Value (GBV) will receive a USD$250 cash bonus and the following 20 top-performing agents will earn a USD$150 cash bonus. All agents must meet a minimum of USD$3,000 GBV booking to qualify. In...
Partnering Up
APT & Travelmarvel has announced a new partnership with Goway Travel as part of its ongoing drive to support North American travel agents. The move will see Goway become the company's exclusive distribution partner in the market starting February 2023 and APT’s travel offerings will be known as APT by Goway. For over 30 years, Goway and APT have been working together and share many company values. Both are market-leading legacy brands, family-owned and -run since inception, and highly focused on responsible travel. They both enjoy high levels of customer satisfaction, with...
Europe Extravaganza Is Back With TravelBrands Encore
Europe Extravaganza is back with TravelBrands Encore Cruises. From Feb. 27 to March 10, 2023, travel agents can earn 5x Loyalty Rewards points on any six-night or longer Europe sailing in 2023. Plus, travellers can sail away with exclusive offers, such as air discounts and shore excursions credit. When booking an inside or oceanview stateroom, travellers will receive $100 air discount or $75 shore excursions credit per stateroom. When booking a balcony or above, travellers will receive $200 air discount or $150 shore excursions credit per stateroom. For more, go to...